Don's Auto & Truck Service

Elyria, OH · Car repair and maintenance service

Rating
3.7/5
★★★★☆ 3.7
Reviews
20
Rank in Elyria
#55
of 114 shops
City Percentile
12%
rating percentile
Address
Don's Auto & Truck Service, 460 Oberlin Elyria Rd, Elyria, OH 44035
Phone
(440) 458-4747
Website
www.donsautotruckservice.com

Don's Auto & Truck Service is an auto shop located in Elyria, OH. It is one of 114 auto shops listed in Elyria. Its 3.7-star rating is slightly below the Elyria city average of 4.3 stars. There are 6 photos associated with this location.

About Don's Auto & Truck Service

Don's Auto & Truck Service provides auto repairs, auto maintenance, and 24-hour towing to the Elyria, OH area.

Customer Reviews

★★★★★ 5.0 Mary Hancock · Dec 2025

I was stuck at a local drug store on a very cold night. My car wouldn't start. My insurance sent out a call for help and to my rescue was Brandon. He was super helpful, friendly and went above and beyond to help get me back on the road. We had to tow it to my house and he was a very safe driver getting me home. I'm so thankful for Brandon doing everything he could to get me going. I even called the following morning and Paul came to take the car to the shop. Both men were very professional, quick, knowledgeable, and made me feel at ease with my car being on their trucks. Thank you for the awesome service and | 100% would recommend this company.

★★★★★ 5.0 Nick Kudej · Nov 2025

Great experience with Don's. Called for a tow and driver showed up within 45 minutes. Asked for a quote on replacing my starter that my truck needed before towing to Firestone and they beat the price by quite a bit. Decided to roll the dice and try something new. They had my truck finished and ready for pickup in three hours. Will definitely be taking my vehicles there for service in the future!

★★★★★ 5.0 Nonya B · Dec 2025

Representative on the phone was very knowledgeable and helpful when I had a tow in progress and missed their call. Overall experience was excellent and would recommend them to anyone needing a tow. The tow truck driver was very friendly and listened to where I wanted my wrecked car. Very satisfied with this company all around.

★☆☆☆☆ 1.0 Vincent Smith · Dec 2025

DO NOT DO BUSINESS WITH THESE UNPROFESSIONAL WORKERS Absolutely terrible service. My wife locked her keys in her car. We waited well over an hour for Mark Martin to arrive. He tried for roughly 10 minutes, getting close, but then asked my wife “does anyone have or can get a spare key” my wife said “yes” and Mark took that as a way out and told her “you are gonna want to do that”, then packed up and left us behind. I called Don’s directly to speak with someone on the matter, and was met with a very unprofessional response. Mark lied to his employer, saying my wife instead said she was going to have her brother come out when that was not the case. I then said to the person on the phone that I understand it’s cold out, but to leave a job unfinished is not proper. He replied “well if it’s co

★★★★★ 5.0 John Schaefer · Oct 2025

I cant remember the name of the gentleman that came out but he was amazing. I locked my keys in my truck and my Ford app was not working. His customer skills were amazing, he was able to open my truck very quickly and more importantly didn't make fun of me for being stupid. I will call dons in the future

Accessibility & Amenities

✓ Onsite Services ✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Oil Change ✓ Debit Cards

Services

Car repair and maintenance service

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This listing is informational. Contact the shop directly to verify credentials, services, and availability. Listing information is aggregated from public sources and may be out of date.