Duncan Automotive

I recently had my1500 gmc serria lift kit and exhaust redone, and the staff were professional and courteous from start to finish. After a poor experience with another well-known shop, Duncan Automotive took care of the situation and turned it into a positive. They completed the work without hesitation or complaint, and I’m extremely happy with the result. Here’s to a lifetime of great service. Michael Gonzales

Making the trek from South Texas to Boulder, CO to see my niece and deliver her car to her we had the unfortunate, but GREAT fortune to meet Daniel and his team. The wheel bearing on my nieces SUV started grinding about 10-miles outside of Raton, NM and got drastically worse by the minute. With ~4 mile to Raton we hit the flashers and limped along the shoulder about 5-mph until we reached his shop. We were an unexpected repair to add to his already booked calendar, but he was able to fit me in after verifying the parts store had what was needed. In about an hour he had the car repaired and we were on the road again to make the delivery of her car. He and his team didn't have to take on the extra work, but he knew we were in a bad situation we couldn't control and he was able to fit me in t

It's hard to put to words how helpful Daniel and Bret were. Thorough, competent, and caring! When my serpentine belt got shredded at Raton Pass, I was worried no mechanic in the area would be willing or knowledgeable enough to work on my precious Mini Cooper. Not only did they prove me wrong, but when it turned out to be the harmonic balancer they worked after hours to help get me back on the road and even followed up the next day!! Now my Mini runs better than it had in months!

Traveling, water pump seized up, got a tow to Duncan's, 2 mechanics went to work as soon as vehicle was off loaded from wrecker. Great service! Highly recommend Duncan's! Will be back on the road shortly!

Made the best of a bad situation! Was driving back with my family to CO from TX when my radiator blew! Panicked from the side of the highway, I called a couple of the closest repair shops in Raton to no answer or short non-helpful answers. However, the tide changed from the moment sweet Rosemary of Duncan Automotive answered the call to get the ball rolling! As soon as my car was towed, Daniel and Brian got on it right away to help me get back on the road ASAP! Their prompt action led to ordering parts and getting the car all fixed and on my way in the fastest way possible! Their efficient communication via Rosemary, to speedy and skillful work gave me confidence in driving back home in the days after! The checkout process was seamless and displayed professionalism and class! While I don’t