Eagle River Point S Lube Express

I came in because I was told by another mechanic I needed a coolant flush, and they were kind enough to triple check the PH/boiling points multiple times before confirming I did not, in fact, need one. They ended up just cleaning my windows, topping my fluids, and sending me on my way free of charge. Everyone was so helpful, and Kadeem was absolutely wonderful with my truck! Truly a great and trustworthy shop

My husband went to Eagle River Point S Auto & Tire for a simple oil change, hoping to support a local small business. Unfortunately, this shop turned what should have been a $209 service into an attempted $559 charge. The shop is rude and shows no customer service skills. More concerning, they tried to trick us by charging for one part (fuel filter) twice, listing it under two different names to make it appear that two separate items were needed — but they were only providing one. Both parts were identical, yet one was marked up about 161%, and another an outrageous 682% over market value. This deceptive pricing may violate Alaska’s Consumer Protection Act, which prohibits unfair and misleading business practices, and I am tempted to file a complaint. After this experience, I can only i

Came in for a coolant top off. The guys got me in and out within 5 mins. Let me know the service was free of charge. They even let me get my toddler into the car while it was still in the garage. AMAZING SERVICE. Thank you!!!

Great service. Went about 1 1/2 before closing time and explained that I was having a problem with my battery. They test the battery w 2 different devices and showed me that both said that the battery was bad. They had one in stock and replaced them right away.

Seems like they changed owners and up charging. Never had a problem for the past 8 years and went on Thursday and tried to uncharge $500 fees...stay away. Car is 2024 and now the heater is making a noise.