ELITE AUTO REPAIR

Woke up this morning and discovered my tire flat (completely on the ground). Understand it is Saturday and it would be impossible to get into a location to get it plugged. I started the search to find a location and came upon ELITE AUTO REPAIR. OMG!!! The customer service was TOP NOTCH!! They are located next door to Dale's Restaurant..PLEASE stop by and see MO and this AMAZING crew.

Im going to start off by saying that words can't explain enough how amazing this business is. This is my first time at this business and I'm highly satisfied. I knew I picked the right shop when there parking lot is filled with cars. Especially from Southaven police department and DeSoto County sheriff. The customer service is excellent. Arthur the service advisor hes spectacular. On top of all that while Elite had my truck Arthur and his phenomenal team was able to get my truck diagnosed and fixed within a day time. What I loved the most is the communication. Arthur would call me and send me a text every step of the way. From when the technician started to diagnose the truck when he got it diagnosed and they sent me the report. Then Arthur called with my estimate of repair. Elite Auto rep

Let me start by saying that this is the best shop I have ever been to. Elite auto repair is amazing. Customer service is excellent. From the diagnostic procedure to repair Arthur will keep you updated throuout the process. I was very surprised. The estimate that Arthur tells you over the phone or on text message is itemized and priced out very clearly. Arthur the service writer and his team are very knowledgeable and know what they are doing. In the beginning of this review I said "this is the best shop" the reason I say this outside of the amazing customer service is because I took my vehicle a 2020 Silverado in to 3 other big chain shops and 1 independent and none of them could figure out why my check engine and abs light were coming on and off. It was an intermittent issue. Sometimes th

Elite Auto Repair is the *only* place I'll ever bring any of my vehicles to. Customer service is top tier. They are fast, honest, friendly, fair and just genuinely GOOD people here. Couldn't ask for more from these guys and the Shop Manager, Arthur, is a god send. Seriously the guy needs to wear a cape. He's a super hero. Love this place. I hate that I can ONLY give 5 stars.

I trusted this repair shop to fix vehicle, $2,000.00 and the 2 days later my vehicle ran hot bc they forgot to hook back up the radiator hose. Now I have To replace the entire motor. The owner didn’t take any responsibility at all. Be aware people.