Elko Toyota

We booked a simple oil change with a scheduled appointment at my 5,000-mile interval at the end of a 2,500-mile road trip. Initial reaction to walking into the service department was not welcoming in the slightest, first service advisor was not in a great mood but the rest seemed fine. Took 1.5-hours to change the oil with an appointment. At least the employee at the checkout counter was friendly.

I came here to purchase a car and the entire process was pretty quick. Everyone I worked with was extremely kind, patient, and thorough, Ashlyn took the time to explain every detail of the car clearly and made sure l understood. I really appreciate how professional and friendly Alex and Shannon were as well, it made the whole experience enjoyable. Thank you guys so much for everything!!

Needed an emergency oil change. Came in at night and boondockking on the street. Met staff when they got to work ten til 7am. They understood my situation and serviced us first thing. Great staff

We have bought all of our vehicles through Elko motors and gotten great value with our trade in every time. Every person we have dealt with there was/is amazing from walking in the door, sales, financing, parts, and management were all there to help us get into the vehicle we wanted. This weekend was the second time we have traded in a vehicle 4th time purchasing through them since 2008 and we couldn't be happier with the experience from beginning to end every single time. Great selection to pick from , loads of options and we love the new Tundra we decided on. Thank you again for making the entire transaction from beginning to end swift and easy for us.

Finding a used 4Runner at a reasonable price is nearly impossible these days, however Elko Toyota had one. Diane (from sales) took pictures and videos of it and sent them to me very quickly. I purchased the truck over the phone/internet and had it shipped to Colorado (my wife thought I was crazy for buying it since I didn't even physically touch it). When it arrived the check engine light came on. Elko paid for the diagnosis fee and the subsequent fix that was needed. Aaron (from internet sales) was great to work with and took full responsibility for it to be fixed in Colorado without any argument. It's great that there's still dealerships out there with integrity that stand behind their vehicles. I'd definitely purchase another vehicle from them!!!!