Emerling Chrysler Dodge Jeep RAM

I’m sharing this to warn anyone purchasing a commercial truck from this dealership—especially if it’s being sold with a plow or other up-fit equipment. I purchased a brand-new truck with a plow installed by the dealership. After the purchase, I learned that the plow was oversized for New York State roadways, making the vehicle non-compliant and illegal to operate without a special permit. At no point—not in writing, verbally, or in any disclosure—was I informed that the truck I was buying could not legally be driven as equipped. When I brought this to their attention, I expected a reasonable solution. Instead, I was told by dealership management that because I “drove it off the lot,” it was essentially my problem. I was even compared to “not buying a television from Walmart,” which felt

I brought in my Jeep for a coolant leak along with an alignment check in December of 2025. The vehicle has low miles (17,000) and is like new. I was advised the vehicle had a coolant leak at the thermostat housing and it would not be covered under warranty and that I needed an alignment. I paid out of pocket for the services. When I received the vehicle back the alignment was out of wack and the coolant reservoir was overflowing all over. I called back and asked the service team if they could fix both issues. The vehicle still has a coolant leak and the alignment is still bad. I was supposed to receive a follow up call and there is still no resolution 2 months later. I advise staying away from this dealer.

Very nice people, had a wonderful experience and I am loving my new car!! Thankyou!

Saturday while I was visiting my husband at work, I went to get new tires for him and his truck died, I was stranded 2 hours from my husband and 7 hours from home. I walked from the tire shop to this dealership looking to find a way home. Zack was the absolute best salesmen in assisting me and my husband (thank goodness for video chat) trade in his truck and get a new truck. Yeah I know that’s just a sale for him but he went above and beyond and truly cares about his customers. He helped me transfer everything from my husband’s truck to the new truck (and there was a lot since he’s working out of town). I was so grateful and appreciative of everyone that stayed late to help me in a time of need. I would give a 10 star review if I could!

I had the best experience at this dealership! Recently had warranty work done and a detail service and everything was perfect. Couldn’t recommend enough!