Emerling Ford, Inc. Service

Great service at a fair price! Lyssa was a huge help coordinating my pick up & Chris got me a great set of snow tires installed without ever leaving the house. Will definitely be back next time I need work done!

Everything was handled professionally. The team even saved me money by making a suggestion for a change to my request. They completed some incidental work without charging me extra. I'll definitely be back because of the good treatment.

Called to set up appointment for an oil change . The customer service lady was very nice to tell me she needed my vin number to make sure they carried the right oil filter because I had a subaru.. I asked for the price of the oil change and she told me it was 61 dollars and some change.. fast forward to today took my car in for said oil change upon completion I got the bill 99 dollars I was in shock and awe . They didn't even check my tire pressure I have to go to utz tires in arcade and they were nice enough to fill my back tire to desired 33lbs of pressure..at no charge.. so that being said the bait and switch on the price of my oil change was real look at this hand while the other hand was in my wallet thanks emerling I will never return and I will let everyone I know about my experienc

Emerling Ford in Springville, NY is a fantastic dealership! We have been doing business with this dealership for over 20 years. Todd has been our salesman for over 20 years. They are always honest, courteous, friendly, and willing to go that extra mile to help you. This dealership is one that you can trust! Service dept always goes the extra mile to make sure the customer is happy. Patrick, the service manager, is one who always goes the extra mile for you. We received a call from Patrick a few days after our vehicle was repaired just to make sure everything was ok. Always goes the extra mile!

Front Desk at the service called me with my first name as soon as I entered. Meaning, he was prepared in advance. Waiting area is good and convenient. Good sitting arrangement with a TV, coffee and water. Service was easy and quick and somewhat personalized, too.