EMS Tire Pros

So far everything has been great dealing with them. I was really surprised when I got my quote because I'd thought it would have been a lot higher. Plus I keep getting told that you have to take a Volkswagen to a Volkswagen dealership to get any maintenance done but it seems EMS Tire Pros know how to work on them.

in Mingo and Logan County wv they are the only people that can balance a sports bike tire. Most other shops just line up the dots with the valve stem.

Took my wife’s expedition in to have four new tires and alignment performed .. they mount and balance the tires and get the alignment done but the steering wheel is way off center .. I instantly take it back and they attempt to fix it only to find one of the brand new tires has a cut sidewall that wasn’t noticed while being mounted and balanced .. so they remount one of the old tires and try to straighten the steering wheel issue but it’s still off a bit .. I really believe they damaged the tire but denied responsibility so now I’ll be purchasing a new 300$ tire and taking my business elsewhere.. very disappointed and frustrated with my experience at ems

Seems more like a who you know kinda place. They want to appear professional but if someone they know comes in they stop talking to the customer in line and start serving their friends and then put a rush on things in the back to get them in and out fast with no thought to the paying customers who had arrived first for the same things.

It’s been a good 3 days and they haven’t even started on my truck I was told today that the part was going to be in tomorrow even though they said yesterday that they were picking it up and would have it done within 8 hours along with me being in from Georgia and having to be back to work tomorrow