Exit5 Auto Group

I had a great experience, when we entered the show room we were welcomed and asked about our reason for visiting. We enjoyed a test drive in the Nissan LEAF and then spoke with Rome upon return about pricing and finance options. After the paperwork was completed to initiate our purchase, Rome kept us up to date and answered any questions. Jeremy completed the financing and help up complete our purchase. The Nissan LEAF is an all electric car and is a unique experience. Thank you!!!

I've purchased a lot of cars in my lifetime and this by far was the smoothest and best experience. Rome is a great communicator and just a great guy to work with. The attention you get makes you feel like your the only customer. Jeremy did a great job explaining all my options and answering all my questions. From the moment we set foot on the property and met Urbicon, we could tell this was going to be a different experience. The car was my daughter's first and I wanted to be confident in where we got it. I'm 100% satisfied with the service we got and attention we received. We will be back.

Smooth sailing. Got the car I wanted at the price listed. Easy to work a deal and no BS.If your looking for a quality pre owner vehicle stop by here first and check out their inventory. Come see Erb and Jeremy and get yourself into a new car at exit5auto.

I've mixed review, I bought a vehicle from them in Oct. Reaching out over the phone is terrible experience, always unavailable if you're working with any rep, dropping a message a call back at front desk it always hard part & no one call back on time. I obtained details mostly over the emails, I bought vehicle because it was only available at this location and in my price range (& my requirements) that's a reason I keep chasing them, but feel like I own them something that's how's I feel the overall experience in this transaction. One good thing one rep name Erabakan, during my purchase day : he was good in customer service and welcoming (other i deal were as usual). My sale rep was Rome (mostly on text or email, phone calls are always late responses). Thre most important review: they say

TLDR: Majorly messed up state paperwork to the point they took away ownership of some else's car and was condescending when trying to resolve. If you choose to go here you'll have to check their work for them. When my partner got a car from them they submitted the paperwork to the DMV with the wrong VIN and didn't check. This means they not only sold them a car they didn't technically own on top of overwriting the ownership of my car which I didn't even get from them (illegal). When we went in to resolve this with the general manager he kept telling us is "wasn't possible" and we were wrong until we showed him all the paperwork to prove the mistake they made. He even tried to flip it on us saying we could have checked the title when it came in... Yes to discover your mistake a month or so