Fesler Auto Mall Ford

I just bought my second vehicle from Feslers in 6 months. They are the best! I got there like 10 am test drove the explorer ST with Joe and I was sold. Went to lunch came back financing done sign papers, and had a new beautiful 400 hp explorer st.

I recently had my SSR towed to Fesler Auto Mall in Fairfield, Iowa. I am not sure I can express how grateful I am for the excellent care that was given to my roadster. The skilled, knowledgeable staff that worked on my roadster was a blessing. Communication was amazing, from diagnosis of the problem, what was needed to fix it, the cost and estimated time of completion, alleviated any of my concerns. My roadster is a bit unique. Finding a business with employees that genuinely care about the quality of service, not only caring for my vehicles, but wanting to make sure I know what is going on with it is actually a relief. It is nice having a business that is close that I trust. Thank you.

I was traveling through Iowa July 9th and had a rapid loss of tire pressure. Luckily I was by the Burlington street exit and quickly googled Ford dealers. I immediately drove to Fessler Auto Mall. I went in and was greeted by Chris in service. I explained I was on the road and lost tire pressure. Chris got my Bronco in within 15 minutes. Brad my service tech showed me a metal shaving that had pierced my tire. Brad immediately had my tire fixed. Chris helped me with my extended tire and wheel warranty. I was back on the road in a little more than an hour. Everyone at the dealership was friendly and went above and beyond to be helpful. I highly recommend Fessler Auto Mall.

Had Mail Coupon for $49.99 oil change. Called ahead for appointment, told them we need a certain kind of oil filter. Representative said he'd make sure they would have what we needed. After our oil change was complete the bill they handed my husband was almost $95. We should have been informed prior to them doing the job that they wouldn't honor their Coupon.Won't be going there again.

Kind, understanding, helpful staff. The American standard.