Firestone Complete Auto Care

They took great care of me Tony in specific handled my car with great care and made sure all was well before he sent me on my way. I didn’t even know these guys were sitting behind Walgreens doing good work like this. I would definitely bring my car back here.

I forgot to fill out the survey when I took in my sisters Toyota Corolla but I wanted to shout out Tony for being so kind and efficient. We had previously went to the Heights location and literally never going again. Tony is knowledgeable, kind, and cared about the customers needs. We were in and out with an actual explanation of what was done to the car. Thank you Tony and your team for giving us exceptional service!

I've visited this service center a few times for car maintenance, and each experience has been exceptional! The staff is consistently professional and friendly, with a special shoutout to Tony, who’s been absolutely fantastic. He takes the time to clearly explain what’s wrong with my car, making the process transparent and reassuring. While no one loves spending money on repairs, Tony’s expertise and approachable demeanor make it a much more pleasant experience. I’ll definitely keep returning for all my car needs—top-notch service every time!

I went to Firestone for a simple oil change, and shortly after leaving, something unexpected happened with my car. I went back, and Tony was absolutely amazing. He went above and beyond to figure out what was going on and did everything he could to fix the situation. His professionalism, patience, and willingness to help really stood out. Thank you, Tony, for your hard work and dedication! Highly recommend this location because of the great service. 🙌🏽🚗✨

All I can is the best in Killeen when it comes to vehicle service as well as customer service. I’ve been dealing with Mr. Tony and his crew for a few years now, but this year these guys have been more than amazing. I love the detail and support they continue to show each time I pull in for service. I’m never left in the dark with my vehicle, even if it’s something outside of their scope of work, I appreciate their honesty with letting me know in advance. 10 out of 10, I recommend these guys!!! Amazing staff, amazing management, and overall amazing service, thank you Mr. Tony and crew