Firestone Complete Auto Care

Machesney Park, IL · Tire shop

Rating
4.2/5
★★★★☆ 4.2
Reviews
20
Rank in Machesney Park
#20
of 62 shops
City Percentile
30%
rating percentile
Address
Firestone Complete Auto Care, 1509 West Lane Rd, Machesney Park, IL 61115
Phone
(815) 209-0651
Website
www.firestonecompleteautocare.com/illinois/machesney-park/1509-west-lane-rd/?utm_source=google&utm_medium=organic&utm_campaign=localmaps&cmp=oloc_google_localmaps_maps
Status
Closed · Opens 7 AM Sat

Firestone Complete Auto Care is an auto shop located in Machesney Park, IL. It is one of 62 auto shops listed in Machesney Park. Its 4.2-star rating is slightly below the Machesney Park city average of 4.4 stars. It ranks #20 of 62 auto shops in Machesney Park. There are 10 photos associated with this location.

About Firestone Complete Auto Care

Helping our neighbors since 1926, Firestone Complete Auto Care is your one-stop shop for your vehicle needs - from standard maintenance to tires and repairs. Discover exceptional auto care service at Firestone Complete Auto Care in Machesney Park, IL... More

Hours

Friday7 AM–7 PM
Saturday7 AM–6 PM
Sunday9 AM–5 PM
Monday7 AM–7 PM
Tuesday7 AM–7 PM
Wednesday7 AM–7 PM
Thursday7 AM–7 PM

Customer Reviews

★★★★★ 5.0 Stacey Cave · Sep 2025

Mark got me in real fast . I called ahead to make sure they could squeeze me in (as it was a Sunday. ) my tire was at 18 psi usually supposed to be around 40 psi turns out there was a sliver of metal in the tire he had me put in an hour. I paid $30.99 for a tire repair not bad .

★★★★★ 5.0 Sheri P · Feb 2026

I was able to get my vehicle scheduled the next day. Patrick was super friendly - great customer service! They were able to take my vehicle in right away and the service was completed quicker then expected. Thank you!!

★★★★★ 5.0 Da Zoomer · Oct 2025

had a great experience at Firestone! The staff was professional, friendly, and really took the time to explain everything clearly. They were efficient and honest, which I truly appreciate. It's great to see a team that genuinely cares about their customers. Thanks to the whole crew for the excellent service — I'll definitely be coming back!

★★★★★ 5.0 Jossie Espinoza · Sep 2025

I had a great experience with Henry! He helped me with my oil change and explained everything about the changes that were being made. He was super friendly, professional, and made the whole process quick and easy. It’s always nice when someone takes the time to be helpful and approachable. I really appreciated his excellent customer service. Highly recommend!

★★★★★ 5.0 Kevin Maupin · Nov 2025

The staff was courteous and friendly. Henry was excellent and professional. The work was done as as requested. Henry kept me informed of any changes or charges along the way, as it was a large amount of service. The crew stayed after hours to complete the services and get my vehicle done, even though I told them it wasn't necessary. The delay was a seized bearing, not a fault of theirs in any way. Two thumbs way up.

Accessibility & Amenities

✓ Curbside Pickup ✓ In Store Shopping ✓ Onsite Services ✓ Delivery ✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Wheelchair Accessible Restroom ✓ Oil Change ✓ Mechanic ✓ Restroom ✓ Wi Fi ✓ Lgbtq Friendly ✓ Transgender Safespace ✓ Appointment Required ✓ Appointments Recommended ✓ Batteries

Services

Tire shopAuto air conditioning serviceAuto repair shopBrake shopCar battery storeCar repair and maintenance serviceMechanicOil change serviceTransmission shopWheel alignment service

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This listing is informational. Contact the shop directly to verify credentials, services, and availability. Listing information is aggregated from public sources and may be out of date.