Firestone Complete Auto Care

I was 140 miles from home on a business trip when I discovered a rapidly deflating tire. The team at Firestone in Redlands greeted me with exceptional care, prioritized my urgent situation, and quickly repaired my tire so I could safely return home the next day. Despite a busy shop, they treated every customer with dignity and personalized attention. If I lived locally, this would be my go-to spot for vehicle service. From the technicians to the management, their professionalism and dedication are truly outstanding. Highly recommend for any tire or vehicle service needs!

I called them yesterday on a Sunday, they close at 6 PM and I happen to call them at 5:45 when I had received a mail in my tire. I told them I would be there right at six and Jesus the gentleman that I spoke with was so kind and patient. He let me know that he was not able to repair the flat because of where the nail was on the outside of the tire of my truck, but he was kind enough to put the spare on even though they were closed at six, as I sit here it is still 620 and they are still working past closing. When I got here, there was another gentleman in a jeep who had a nail in his tire as well. The technician who was working with him, Adrian, was kind enough to stay over as well. They seemed happy to help. I had my daughter with me who was only 10 years old and they were very kind. I

I had such a great experience with Jordan and Jesus! From the moment I pulled in, they were friendly, honest, and really took the time to explain what was going on with my car. The work they did was quick, clean, and my car has been running perfectly since. You can tell they care about their customers and take pride in what they do. It’s rare to find mechanics you can truly trust, but Jordan and Jesus definitely earned that from me. If you’re looking for reliable, knowledgeable, and genuinely good people to work on your car, I highly recommend them. I’ll definitely be coming back!

Store manager Jesus was so professional and helpful when it came to our car. He was very honest with my mom about the work that needed to be done. He was very trustworthy and did his best to give us the best deal he could. Amazing service and mechanics you can trust!

Great experience at this auto store! The staff was friendly, knowledgeable, and didn’t try to upsell me on things I didn’t need. They helped me find exactly the right parts for my car, and everything was fairly priced. Service was quick, professional, and hassle-free. I’ll definitely be coming back and would recommend this place to anyone looking for reliable auto parts and honest service