Firestone Complete Auto Care

Awesome service once again. This team never disappoints. They got me in quickly to assess an issue, answered all of my questions about recommended repairs and expedited the entire process. Very fair pricing and warranty coverage on tires and parts. Excellent customer service. I trust them and enjoy doing business here.

Great customer service. Honest assessment of my car's issues. Could have tried to increase the price of a repair but didn't. Was honest that I didn't need a certain repair. Clean and comfortable waiting area. Fast service on a very busy Saturday. Jaynaia Hill was very friendly, kind and helpful.

Dropped my fleet vehicle off at 9:45am. They said it would take about 2 hours. Called 4.5 hours later and they said they were waiting on fleet approval. Called fleet and they said they approved the tires at 10am. Didn’t get my truck back until 5pm. Zero for honesty. Zero for integrity.

This store is great. They were open during the beginning of a snow storm and took care of a walk-in that had oil pressure light come on just because they didn’t want them stranded in the snowstorm. I went in for an alignment check and got new tires at a great discount.

The work done by this Firestone location is always done well and at reasonable rates. I have grown to trust the people here. In particular my experience with the service advisors Levi and Corey has been exceptional and a pleasure. They are friendly, professional, respectful, courteous and take the time to answer questions. And in the rare case that something is done wrong, they’ll make it right with no hassle. What more could I ask for in car care. I own several vehicles, Firestone in Taylor’s has become my first call for car care.