Firestone Complete Auto Care

I had a great experience getting new tires and a wheel alignment at Firestone. Rob was incredibly friendly and went above and beyond when he noticed my battery wasn't properly secured. He quickly ordered a new battery box for me on the spot, which I really appreciated. The service took a few hours, which is completely understandable, and the team provided excellent, thorough work. I'll definitely be back for future needs.

I have had three different vehicles in the past year serviced at the Wixom Firestone. After the first vehicle was diagnosed and fixed, I was extremely impressed by the attention to detail and Professionalism of their staff. The explanation provided by the Firestone service technician of the required repair, allowed me to make an informed decision. Based on that first time experience, I have returned with my other two vehicles. I have recommended this Firestone Service Center to my friends/neighbors and family. The cost of the service provided was extremely reasonable. I can say with confidence I will always bring my vehicles back when I need service to be performed at this Firestone.

I went in convinced I needed brakes as my car was shaking when braking at high speeds. I was fully prepared to spend $500+. After a diagnostic they told me a tire balance should help and my brakes are completely safe and good. At over 102k miles on this car I appreciated a team who chose not sell me something I was prepared to buy cuz I didn't need it, and only spent $160. New to the area and happy to find a team to trust!

Firestone store with New York stère safety inspection. Opens 7 days a week. Ask for Gina the lady with the most welcoming smile in the world❤️

This was only my first or second visit to the shop, and I feel very lucky that Benjamin helped me today. His manager was just as wonderful — both of them were professional, kind, and never pressured me. They went above and beyond to help with my tire issue. They didn’t have the tire in stock, so one of them actually drove to Detroit to pick it up because I needed the car ready today for a long trip tomorrow. Everyone at the shop was exceptional, and I’m really glad I stopped by.