Flood Mazda Service

The service dept is incredible! I was in the area for work and my engine light came on. Stephen was so helpful and was able to fit me in and fix the issue with such ease. They even vacuumed out my car and gave it a wash! The waiting area was clean and comfortable. If I lived in the area, I would buy and service my vehicles at this location-hands down! “THANK YOU” to the entire team!

We cannot say enough about the quality of service we continue to receive from the Flood Mazda Service department. We have purchased at least a half dozen Mazdas over the years and always take our cars to Flood Mazda for service. Shout out to Steven who is always smiling, very professional and courteous. He truly is looking to do the very best for the customer! Shout out to Bruce who is also always willing to help. Very professional and kind. Shout out to Mr Lee who drives me home when my car is being serviced. Cheerful & friendly! Thank you for making car maintenance a stress free experience!

The service team here is incredible. My car had warranty work performed and they were able to get me into a loaner vehicle no problem. Working with Anthony, Steven, and Bruce was great! I drove here from Providence despite having a competing Mazda dealership down the street from me because I was told Flood Mazda was the way to go, and I’m glad I did!

I have to give a shout out to Cody from Mazda. Cody is the finance guy at Flood and he is in my opinion way above any finance guy I have ever dealt with in my life buying cars. My son had an issue with his car that is only a year old. He drives over a bridge every day to work. The service department at Flood was beyond booked because they are amazing. They couldn’t get his car in for a week. I called Cody as his car is under warranty and asked for a loner car. He called me back and got him a loner. Cody treats you like family. He is the finance guy but not pushy at all. I would recommend Flood Mazda to everyone because you are treated like family. Cody deserves recognition because he made a stressful day so much better for the simple fact that he cared to help. In my panic of my son having

I would not buy a vehicle from this place if you paid me. About a year ago I was car shopping for a Mazda 3. I found one that I liked at a different Mazda dealership. After looking at the Car Fax I noticed the vehicle had some work done at Flood Mazda. So I emailed them and asked them if I could get some info on a tire that was replaced on the vehicle. Just simply asking for some service history before buying. I received an email from a Jason J. Palmari Director of Business Development. It was a one word email that said simply "No!" Not another word. Not a hello, or how are you?thanks for reaching out to us. Nothing! The most unprofessional email from a dealership I have ever seen in my life. I guess that is "The Flood Way!!