FMR Road Services

Essex, MD · Towing service

Rating
4.3/5
★★★★☆ 4.3
Reviews
20
Rank in Essex
#30
of 74 shops
City Percentile
44%
rating percentile
Address
FMR Road Services, 436 Back River Neck Rd, Essex, MD 21221
Phone
(410) 238-2215
Status
Closed · Opens 10 AM

FMR Road Services is an auto shop located in Essex, MD. It is one of 74 auto shops listed in Essex. Its 4.3-star rating matches the Essex city average of 4.3 stars. There is 1 photo associated with this location.

Hours

Saturday10 AM–2 PM

Customer Reviews

★★★★★ 5.0 Sandra Meselebe · Mar 2025

The staff here is amazing and very compassionate. Tina was a godsend and truly went above and beyond to help me. Nobody ever wants to find themselves in the situation that involves towing, but it helps when you are treated with dignity and empathy.

★★★★★ 5.0 Lisa Marie Bullock · May 2024

Super friendly and understanding. I found them under some "less than ideal" circumstances... And I'm STILL extremely impressed with how nice and truly helpful they were through the process. If my car's being towed I couldn't ask for a nicer and safer place for it to end up. FMR made an already unpleasant experience so much easier and I'm grateful for that!

★★★★★ 5.0 Shelly Pennington · Aug 2022

FMR is outstanding!! We use FMR for our businesses and I had an issue with my vehicle. The owner Tina and I believe her husband Bill are absolutely amazing. I’m very surprised at some of the reviews on here. They went WAY above and beyond to help me when my vehicle broke down. Without explaining the entire situation, the stress of when a car breaks down is overwhelming. FMR came and picked my vehicle up and really went above and beyond to help me. I will not deal with anyone else going forward. Words really cannot explain how thankful I am for them. You have a lifetime customer. Thank you so much!!!! 💕

★☆☆☆☆ 1.0 Maggie Marie Pennington · Mar 2020

I gave my vehicle to my son for his birthday and it got towed when he was hospitalized. Since my son never had an opportunity to switch the registration over, I was notified of the impound via certified mail. Upon receipt of the notice, I promptly made numerous attempts to contact the company so I could make arrangements to pick up the truck. The line was busy for several days. In the interim, I got extremely sick and have hospital paperwork as well as telephone records to show the efforts I made to reach the company. Today I FINALLY had an opportunity to speak with a representative. As I attempted to get information about how to recover my vehicle, the person that answered spoke to me in a condescending nasty tone despite my professionalism. I asked her mane and she hung up on me. I call

★☆☆☆☆ 1.0 Helen William Ra · Mar 2020

After stealing nearly a thousand dollars from me, the owners had the audacity to unconsciously vandalized my child’s truck! The police helped and allowed every moment of the abuse! In all my life, I have NEVER experienced such extreme racism as I experienced with this place. I attached video documentation to prove the police participated in the maltreatment as well as showed preferential treatment by demanding I give the owner my i.d. but reduced me to a lower standard. The owner, Tina Marie Forbes is quite the racist. I had to call police on the owner and her husband because they closed my arm in the shop window during my request to discuss the bill. They keep the office door locked and point you in the direction of the parking lot window for all communication. I am listed as owner on

Services

Towing service

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This listing is informational. Contact the shop directly to verify credentials, services, and availability. Listing information is aggregated from public sources and may be out of date.