Genesis Service & Parts Center

Kirkland, WA · Auto repair shop

Rating
4.1/5
★★★★☆ 4.1
Reviews
20
Rank in Kirkland
#43
of 111 shops
City Percentile
26%
rating percentile

Genesis Service & Parts Center is an auto shop located in Kirkland, WA. It is one of 111 auto shops listed in Kirkland. Its 4.1-star rating is slightly below the Kirkland city average of 4.4 stars. There are 10 photos associated with this location.

About Genesis Service & Parts Center

GRAND OPENING OF OUR NEW DEALERSHIP! Genesis of Kirkland moved to a new location in Totem Lake and is now part of the Lee Johnson Auto Family! Our team of certified technicians is here to take care of your Genesis! Whether you choose you use our... More

Customer Reviews

★★★★★ 5.0 Mark McClure · Feb 2026

I cannot recommend the service department here highly enough, specifically Giovanni. I purchased a 2023 Genesis G80 Electrified, and from day one, Giovanni has been my go-to contact for everything—from routine inspections and key fob programming to more complex warranty work. What sets Giovanni apart is his perfect balance of professionalism and personality. He is exceptionally knowledgeable about the Genesis line and takes the time to explain every detail of the process thoroughly. You never feel like "just another appointment" with him; he truly understands the customer experience and makes you feel valued and appreciated. If you want your vehicle handled by someone who actually knows the product and treats customers with genuine care, ask for Giovanni. He makes the ownership experienc

★★★★★ 5.0 Doug H. · Sep 2022

Went through their website one night and expressed interest in a GV70. Was contacted the next day and put one on reserve. Just picked it up last weekend. Julien the sales guy was very helpful and the whole process has been pretty smooth. Thanks for making the experience enjoyable:)

★★★★★ 5.0 Amanda Troger · Jan 2024

Ian was AMAZING! He made sure to take extra time going above and beyond showing me details about the car I was looking at and gave me an in depth run down of all the features that came along with it. He was a very pleasant person to talk to and made me feel really comfortable with the car buying process. As this was my first time purchasing a car I had A LOT of questions and concerns and he seemed more than happy to answer all of them. I really couldn't be more thrilled about my purchase but truly couldn't have had a better experience working with him. All around phenomenal experience :)!

★★★★★ 5.0 alex · Aug 2023

I had a wonderful experience buying a car at Genesis of Everett. Andrew provided excellent customer service and made sure that my first new car buying experience was top-tier!

★★★★★ 5.0 Andrew Burgess · Jun 2019

King was great, he answered all of my questions and got me into the car I wanted. No pressure, no hassle, everyone was very easy to work with.

Accessibility & Amenities

✓ Onsite Services ✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Wheelchair Accessible Restroom ✓ Oil Change ✓ Gender Neutral Restroom ✓ Mechanic ✓ Restroom ✓ Lgbtq Friendly ✓ Transgender Safespace ✓ Appointment Required ✓ Appointments Recommended ✓ Credit Cards ✓ Debit Cards ✓ Nfc Mobile Payments

Services

Auto repair shopAuto parts storeBrake shopCar accessories storeCar battery storeCar repair and maintenance serviceElectric motor repair shopOil change serviceTire shopTransmission shop

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This listing is informational. Contact the shop directly to verify credentials, services, and availability. Listing information is aggregated from public sources and may be out of date.