Gerber Collision & Glass
Killeen, TX · Auto body shop
- Address
- Gerber Collision & Glass, 3404 E Veterans Memorial Blvd, Killeen, TX 76543
- Phone
- (254) 699-8365
- Website
- www.gerbercollision.com/locations/killeen-3404-veterans-tx?utm_source=SEO_Local&utm_medium=SEO_Local_Snack_Pack&utm_campaign=TX&utm_content=Killeen-Veterans
- Status
- Closed · Opens 7:30 AM Mon
Gerber Collision & Glass is an auto shop located in Killeen, TX. It is one of 338 auto shops listed in Killeen. Its 4.4-star rating matches the Killeen city average of 4.3 stars. There are 10 photos associated with this location.
About Gerber Collision & Glass
Gerber Collision & Glass Killeen - 3404 E Veterans Memorial Blvd repair center offers quality collision auto body repair services backed by a National Lifetime Guarantee for as long as you own your vehicle. We repair all makes and models and provide... More
Hours
| Friday | 7 AM–5 PM |
Customer Reviews
I’m very pleased on how well they repaired my truck and how fast I got my vehicle back. The lady that helped me worked with me and my schedule and kept me notified of the progress of the repair on my truck. I highly recommend this place for the service they provide!
The staff were friendly. I received regular updates. And the work was completed quickly. However the job was not completed properly. My car was backed into and required a new bumper, grill, etc. The new bumper was not properly installed and fitted. The paint does not match and has runs in it. Thankfully no panel paint blending was performed. I was disappointed when I went to pick up my one year old $40,000 sports car and saw it had worse hood and bumper alignment than when it was damaged. The front emblem still has paint embedded in it from the other car, which I was told I could clean up myself with some alcohol. Once home I found bolts that were left loose, push clips forced into misaligned holes, components of the front end left loose or folded over, and one side of the plastics mounted
Exceptional Service from Start to Finish! I had an amazing experience with Gerber Collision & Glass after our car suffered major hail damage. From the moment I dropped it off, the entire process was smooth and stress-free. Alicia is so kind and provided consistent updates at every stage, so I always knew what was happening with the repair. She actually said “cars are people’s lifelines” and I knew then that we were in a place that knew how important it is to be informed to plan for daily life. The quality of work was outstanding, and the level of customer service was truly unmatched. The staff was professional, friendly, and clearly committed to doing things right. I genuinely felt taken care of and will absolutely continue to give them my business. Highly recommend!
Horrible service, no communication, cost inflation on imagery problems that wasn't wrong with my vehicle. Caught the lady in a lie. Don't take your car here. Go elsewhere because they will try to increase the prices on your insurance to make more money.
If I could give them 10 stars I would from the moment I walked into their establishment my experience was amazing from the handling of my claim to what would need to be done going forward when it came to the repairs .And also the communication was very good during the process . When I picked up my vehicle I was greeted with a smile and reassurance that the paint job was completed and it exceeded my expectations.
Accessibility & Amenities
Services
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This listing is informational. Contact the shop directly to verify credentials, services, and availability. Listing information is aggregated from public sources and may be out of date.