Gerber Collision & Glass
Staunton, VA · Auto body shop
- Address
- Gerber Collision & Glass, 350 Lee Jackson Hwy, Staunton, VA 24401
- Phone
- (540) 885-7111
- Website
- www.gerbercollision.com/locations/staunton-va
- Status
- Closed · Opens 8 AM Mon
Gerber Collision & Glass is an auto shop located in Staunton, VA. It is one of 75 auto shops listed in Staunton. Its 4.5-star rating is above the Staunton city average of 4.4 stars. There are 10 photos associated with this location.
Hours
| Friday | 8 AM–5 PM |
Customer Reviews
Firstly, Victoria at the front desk was helpful every step of the way! She answered all of my questions and was very helpful in making sure I was able to drop off and pick up my vehicle after hours! They took care of all of the insurance claim stuff and my car looks amazing! I’m glad it looks like nothing ever happened! I unfortunately don’t know the name of the technicians who took care of everything but a big thank you to them as well! They took care in making sure my car was even clean! They put paper floor mats in and it even had a new car smell 🙂 would 100% recommend Joe Hudson! My car had been side swept so I needed door, fender, ,front pumper repair and paint correction (and probably more than met the eye). It took about a week and a half and again turned out amazing! This was my fi
I held off writing my review. As we were pretty annoyed with a few things. 2 weeks turned into 4+. But most of that wasn’t their fault as the dealership sent wrong parts. But why if all the numbers ie. vin etc was sent. Only got updates when we called. Then usually a text. Had to return my car for the hood which aligned properly. They did get that fixed fairly fast. Then a few days later when I pulled my fob from my pocket it literally fell apart in my hand. They had dropped it and broke it. Then put tape on it to hide the damage. Must say that was clever as I never noticed the tape. If I had seen it when there I would have asked they replace it. Which ever worker who dropped/broke it should have been honest and said what happened. So now I’ll be out about $500 bucks to replace it. It’s
Their work thankfully seems fine, and the lady my boyfriend interacted with on the phone seemed very pleasant and apologetic. BUT They told us the repairs would take 2-3 weeks. It took over a month. The date of completion kept getting pushed back over and over again. Granted, part of that was due to circumstances outside their hands. Multiple times, they promised us it would finally be done by a certain date. Two of those dates, my boyfriend had to call off an entire day of work so we could get the car. One of those days, we drove the 45 minutes to pick it up, only to find out it was STILL not done Between the 2 days he called off work and the deisel we had to waste driving all the way there and back, they cost us HUNDREDS of dollars. Due to all of this, I thought the absolute least they c
Joe Hudson did an amazing job on fixing our vehicle. The staff was very friendly, professional and helpful the entire time. They kept us updated on the progress of the repairs and was able to complete the repairs before the date given. I would definitely recommend them to anyone!
Great work done on my vehicle repair and paint. Friendly environment, with quick turnaround with repair time and pick-up date. I’m very satisfied over all!
Accessibility & Amenities
Services
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This listing is informational. Contact the shop directly to verify credentials, services, and availability. Listing information is aggregated from public sources and may be out of date.