Gerber Collision & Glass

Took my truck here for a simple door and fender. After months and numerous trips out there to pick it up, still not good. First time there it looked like a 3rd grader put it back together and had wind and water leaking through the door seal. Brought it back and the bent the top of the door to get door to seal, causing the window regulator to go out, and creased the fender trying to get it to line up. After numerous months and trips and time off work to pick it up they left half of the plugs in the door unplugged…. I already had things lined up to trade the thing in. I got so tired of this place I literally traded my truck so I wouldn’t have to deal with them anymore…. Find a 5th grader who will repair your car better.

If you’re reading the reviews and feeling hesitant—trust your gut and take your business elsewhere. I’d give 0 stars if I could. After hitting a deer, I brought my car to Gerber (through my insurance) for bumper and grille repair. I was told the repair would take about a week—not an issue, I was patient. A little over a week later, they called me to pick it up. When I arrived, it was obvious the paint didn’t match, the bumper wasn’t properly replaced, and clips were loose or missing. I left the vehicle for them to “make it right.” Two weeks later: same story. The correct bumper was finally installed, but the paint still didn’t match and other issues were unresolved. At first, the mechanic insisted it matched because they “used an expensive camera”—then admitted it didn’t. In total, my

Took my car to be fixed after some construction debris smashed the bumper of my new car. My car was repaired faster than I expected and the replacement bumper looks good as new. The technician even took the time to transfer the decepticon logo from my old bumper to my new one. It's small silly things like this that makes a difference between just completing a job vs. caring about the quality of the work completed. All the electronics, radar, camera, etc., work perfectly and I have run into no problems so far. The whole experience was easy, professional and friendly. Based on my experience, I would definitely recommend Gerber Collision and Glass of Summerville should you need repairs to your vehicle.

If you’re looking for an auto body shop I would recommend you keep looking unless you want your vehicle gone for a ridiculous amount of time and over charged. It took more than a month to pop a dent in the bumper and replace a running board. They ordered the wrong part first which added over two weeks. They over charged for the running boards twice what they cost and only installed one side even tho they are sold in pairs. Why not just install both?? Megan was pretty useless if you get her expect to be disappointed. She wanted me to pay my deductible even tho the truck wasn’t finished because they ordered the wrong parts. I declined to take my vehicle home then because of that. A week later she said I could pick up without paying since it was going to be at least another week. Also took a

If the insurance company recommends you here, I strongly recommend you to replace it! Damaged trim, cover panels not installed correctly, screws not tightened, paint defects! Are these mistakes that a company this big can make？ No one has ever contacted me, yet they've replied saying someone has contacted me?