German Auto Repair LLC

Got my wife's car in for an oil change on last minute notice and had it done by the time I needed it back. Offered me a free car wash, and on top of that, applied a $67 coupon that I didnt even know about! Even did a complimentary multi point inspection with photos and topped off my wash fluid. The waiting room is also gorgeous and offered free drinks and snacks! Very homey. The service was top notch, and everyone including the service advisor, Scott was very knowledgeable. Used only bmw spec stuff on my wife's bmw. I sincerely appreciate the service I was given. Highly reccomend.

Best service experience I’ve had in years. German Auto Repair diagnosed my vehicle within 24 hours, communicated clearly every step of the way, and had everything repaired before the end of the week. They sent a full diagnostic report via email and text, then took the time to call and explain it in plain terms. Their pricing was transparent, and there was zero pressure or upselling—just honest, straightforward service. For comparison, BMW of Waterbury had my car for two weeks and couldn’t identify the issue. German Auto figured it out quickly and handled everything professionally and efficiently. Honest, knowledgeable, and extremely responsive. Scott Doty and the team are outstanding. They’ve earned my trust, and I won’t be going anywhere else.

I recently took my wife’s 2014 BMW 328i to German Auto Repair LLC in Watertown, and I couldn’t be happier with the service. The rear shocks were leaking and needed to be replaced, and the team there did an outstanding job diagnosing and fixing the problem. From the moment I arrived, they were professional, knowledgeable, and very transparent about the work that needed to be done. It’s clear they really understand German vehicles and take pride in doing quality repairs the right way. The repair was completed efficiently, and the car now drives perfectly again. If you own a BMW or any German car and want honest, skilled mechanics who stand behind their work, I highly recommend German Auto Repair LLC. Great experience all around!

German Auto Repair provides precision work accompanied by professionalism, and genuine compassion for their clients. I cannot thank the owner Mark and his staff enough for assisting me while working through frustrating situations with an older vehicle. They stood behind me with sound guidance, and decisive direction. I am grateful to be a dedicated customer who highly endorses this establishment. Integrity!

Easy to make an appointment. Super clean facilities. Their attention to detail and keeping clients in the loop is refreshing. Excellent emailed vehicle report card. I brought my Audi to the guys at German Auto Repair for the first time and they did not disappoint. They earned a new customer.