GO Car Wash

Good morning! I just want to give a huge shout-out to the Liverpool Go Car Wash location. I’ve had an outstanding experience every single time. Everyone who works there is always smiling, waving at me and my kids like we’re regular VIPs rolling in. The General Manager? Super friendly. Every visit, he makes sure our service is on point. And listenI know the tire shine has been a little funky the past few months (trust me, my tires were starting to look like they needed therapy). But when I mentioned it to the GM, he literally said “give me one second,” walked out with a spray bottle and a rag, and personally shined all four tires. I don’t know what experiences other people claim to have had, but I’ve never had anything but A+ treatment from him and his staff. Colin signed me up for my mem

The vacuums at GO Car Wash straight up do not work. Not seasonally, not occasionally — basically never. I honestly cannot remember a single time they actually had proper suction. Maybe one or two barely pull up crumbs on a “good” day, and that’s being generous. Today I asked if any vacuums were working and was told no, followed by excuses about customers dropping them and ice getting inside. That might explain a day or two, not an entire year of broken equipment. If you advertise vacuums as part of the service, maintain them. This is just ongoing neglect and it’s frustrating every single visit. My last month as a member. Cancelling!

This place has nothing but issues every time I get my car washed. I pay for the most expensive unlimited package and half the time I get submitted for the wrong wash. The sensor don’t ever seem to work for my monthly tag, hence why I’m submitted for the incorrect wash by the employees that don’t know how to do anything but walk around aimlessly. If you’re going to charge the amount of money, you need to do better as a company.

Hello, I am writing to express my disappointment with the service I received today at your Liverpool, NY location. I am a monthly membership holder and a regular customer, and I visited the car wash at around 4:20 PM. When I requested cleaning from inside,I was told that it could not be done because there was “no time.” As a paying member, I expect consistent service, and being refused without a valid explanation felt unprofessional. If inside cleaning is not available at certain times, this should be communicated clearly to customers—especially those who pay for a monthly subscription. I left feeling frustrated and discouraged. At this point, I am considering canceling my membership because I don’t feel I’m receiving the value or respect that a regular customer should. I hope you wil

My name is Kyle, and I want to take a moment to personally thank Kam (the General Manager) and his entire team for their outstanding service. Over a year or two ago, Kam and I didn’t always see eye to eye, but through time and communication, we built a strong and respectful relationship. He’s proven to be a wonderful person — not just to me, but to every customer who comes through. We’ve had many hour-long conversations, not just about the wash but about life, and I’ve always appreciated how genuine he is. Anytime I’ve brought up a concern, Kam immediately took care of it — sometimes within the same day. His dedication to his customers and his staff is unmatched. The whole team goes above and beyond to make sure every visit is a great one. It’s been nearly two years now, and I can honest