Goodman Truck & Tractor

Got a transmission put on my truck, not only was it there for a couple weeks, but when I went to go pick up my truck there was a huge oil puddle underneath the truck that they didn't catch. Speedometer stopped working a couple weeks later and I got the truck back from another shop and the mechanic charged me for tightening bolts on the transmission and tightening whatever involves the speedometer. How do we leave things loose? I understand maybe 1 or 2 may have slipped but not a couple bolts. Would not recommend this shop. I rather break something myself 10 times trying to fix something that go back here.

I quit using Goodman about 15 yrs ago because their customer service had gotten so poor, but l took a shot that they had improved and the outfit that l usually use was 3 wks out.l saw no improvement if anything they have gotten worse. I have to deal with repair shops regularly because I have multiple trucks and equipment. I won't do that again

After our RV received some body damage, Shane and his team came through for us! Shane was very responsive and communicative throughout the entire process. He sent pictures along the way and our rv, “Star, is as good as new! I would recommend Goodman and Shane to anyone needing body work or a paint job! THANKS again to Shane and his team!

I just bought my first truck from Goodman Truck and Tractor and highly recommend them to anyone looking to buy an International in the Richmond area. As a new motor carrier/owner operator with limited knowledge on how to buy a truck I knew I would need a salesman that I could trust (if you don't know your jewels, you better know your jeweler). Matt Goodman was just the guy. He and his uncle run this family owned business with a culture focused on character, a value passed down to them from Matt's grandfather. I purchased a 2018 International LT Sleeper and Matt went through the specs with me and he also reviewed various used truck pricing sources with me and we agreed on a fair price right in the middle. He also performed additional work to get the truck road ready for me at no extra charg

I've got to be honest on this one. The Staff is extremely friendly, however the problem with my truck still exists and was present as I was leaving the shop. I don't expect free repairs by any means, but $850 for hooking the computer up and not fixing my problem? I've got a lot of heartburn with that. I've always heard Goodman was the place to go to, but my experience wasn't too great. Would recant my review and statement if things were made right.