Grand Rapids Chevrolet GMC

Our experience with Nate was first class. He is very thorough and responds quickly. He gets five stars. Teagan? the tech young lady was excellent, she took plenty of time to explain and help us. She gets five stars. I do think you are missing an opportunity on the warranty process. I think instead of waiting until the final paper is to be completed a customer should be presented this ahead of time so it can be reviewed with what it is and the price. I think waiting until the end might be good for some but for those of us that like to process and study information that is the wrong time. That part of the buying process was the most unpleasant part of the process. Nothing against Zach but I think it was not the right approach to customer service. The sale and negotiation process was good.

Completed a purchase of a New GMC Sierra Elevation at Grand Rapids GM today. In at 9:00, out in under 2 hours. My thanks to Nate, Molly and Zack for their time and work. With Family in town for the holidays, having everything set up and ready to go was important. Great Price, Great Service, Very Happy! Best Looking Truck I've Owned

Howie and I both were appreciative with the knowledgeable staff at GMC. We met with Jeff L., who is an exceptional consultant and Micah, a super tech guru! Both were patient and respectful to us and most importantly listened to what we wanted and needed to make a deal happen. We're thrilled to have purchased our 2026 Chevy Silverado Truck.

A truly great and wonderful purchase. No pressure sales staff and very helpful with everything from the time we walked in the door to leaving with our new car. Thanks Stacy.

Aidan was the salesperson I got in contact with from an inquiry. No Huss or fuss, which I like because I wanted to get in and do what needs to be done and get out. Communicated over the phone and text. Didn’t try to upsell me to anything. Looked at the local Ford dealership on a specific truck and was offered more vehicle and financing than I wanted. Looked at Grand Rapids Chevrolet for a specific truck and was offered exactly what I wanted. Would do business again in the future just for the no hassle of things. Thanks!