Grappone Honda Service Department

Amazing experience with my very first maintenance at Grappone Honda. People are friendly, passionate, and professional. Sitting at a cozy waiting room, I felt quite comfortable and relaxed. Thanks again for Grappone who has a strong team with strong sense of customer orientation. It’s just awesome.

Unfortunately, I happened to get paint on my car from the freshly painted lines because of an obstacle that had to be avoided. As a result the driver side tire wells and the lower trim had a new speckled yellow appearance. Grappone Honda was able to remove all of the paint without any issues. Fortunately for me it was covered by the Zurich Shield warranty I had purchased when I bought the car. Three service trips so far that have been handled in a truly professional manner. Will be a life long customer!

Amazing service! They send you videos of what they find with your car before they do any work. They communicate all the information on your car, what needs to be done and explain any questions you have and provide more details than I've ever seen at any auto shop or dealership I've ever worked with. The people are pleasant and super helpful. You should bring your car here they have the best service.

I had lent out my vehicle. It was completely trashed, Like really gross. Their detailing department made it look brand new and they put on new tires and aligned it. The multi point inspection video is great. Thank you for the good customer service. This was the first Honda that I bought. I’ll definitely get another one and be continuing to come for service.

I made an appointment to get my oil changed for today. I dropped my vehicle off for the day because I work across the street, which makes it convenient. After my shift was over, I went over to Honda to pay for the service and go on with my day. They didn’t get the correct service done for the appointment, so I had to stay for an extra 15 mins (which wasn’t even a full 15 mins) once they were done. They didn’t even charge me for the initial service I had requested. They are very wonderful here. Since I started coming here for my oil changes (which is also cheaper than where I have gone) the service I get from everyone is just beyond wonderful.