Hamakua Autobody

Great place to get your safety check done, got there, they did it immediately and I was on my way! Highly recommend! Great staff and very helpful.

Got safety check there. Quick and painless. You get an actual appointment where they do the inspection not "drop it off and we'll get to it sometime today". Friendly local place.

This place will scam you. Made an appointment explaining my problem with the exact part that needed to be changed. Dropped it off a week later and they don’t have it. Got charged for my rental and for the “hours” they put in for taking apart my car without even having the part.

Went in and had my car inspected and waited for an estimate, never got a call so I called them back about a month later and they said they'll get back to me but they never did. Looking for a different auto body shop now.

Just like a previous reviewer said... Staff was helpful on the phone and upon check-in but never actually gave an estimate. Called on Feb 17 to make an appointment, took my car in on Feb 19, it only took 10 minutes but they did not actually complete the estimate form, said they would get back to me "soon." Thought this was strange but figured they might have to look up parts/costs. Heard nothing for 3 days, so I called back on Feb 22, office lady said they should finish it "tomorrow." Never heard from them again (it is now March 13) and I have long since taken my car repair elsewhere. Why even say they do estimates if they don't complete them?