Midas Kailua

I am so impressed!! My brake lights were chronically on (so I had to take the black cord off my battery during the night over the weekend) and they fixed it in LESS THAN A MINUTE!!! On a Monday! Goodyear wanted $260 just to inspect what the issue was without fixing anything. Coming back to Midas to get all my car issues fixed now! (I didn't even have to make an appointment)

I had an excellent experience at this Midas! They were fast, professional, and helped me with everything I asked for. The customer service was outstanding, especially Vanessa! She went above and beyond to make sure I was taken care of. I ran into an emergency, and even though they were fully booked, she still found a way to make time to help me. That level of care and dedication really means a lot! I highly recommend this Midas location for any car service, you’ll be in great hands.

Very happy and Blessed the Midas Team was able to get me in at the last minute. Vanessa is Friendly and very honest and helpful. I know I can count on them to help keep our car safe on the road. This is an auto Service shop you can rely on. Mahalo !!

I had an outstanding experience at Midas! From start to finish, their team went above and beyond. Vanessa at the service counter was incredibly professional, friendly, and attentive. She made the entire process smooth and stress-free. The mechanic, JT, diagnosed the problem with my 2017 Chevrolet truck and fixed it efficiently. They not only honored the warranty on previous work but also resolved a recurring issue with my 2017 Chevrolet Silverado truck. Mahalo for all your care and expertise

I initially had a full brake service completed here (pads, rotor resurfacing, and brake fluid). Shortly afterward, a metal-on-metal scraping noise developed from the rear wheel. It took a few visits to properly diagnose the issue, which was ultimately identified as a brake pin/clip contacting the rotor surface. While this was understandably frustrating at first, I truly appreciate how the situation was handled. Vanessa, the manager, reached out to me directly, apologized for the inconvenience, and refunded the additional brake service charges since the issue should have been covered under warranty. That level of accountability and customer care made a big difference. Mistakes can happen anywhere, but what matters is how a business responds. In this case, they stood behind their work and