Harold's Brake Services

Cory was extremely helpful after towing us out of a really tough spot. NCC Police called him in to tow us. He was helpful with the insurance company and getting the car moved to the shop where it is going to be repaired. He always picked up the phone when I had questions. Great Service and road skill.

If I could gove lower than 1 star I would. What terrible customer service. They only offer problems and no solutions for vehicles that were towed in by police after an accident. They only take fax for the tow receipt because they dont have a company email. All they do is site laws when you ask questions. Car was sitting there for 3 days, and I am just finding out about it. When I asked, he said that it was the police's fault. Bottom line only take your car to places that offer solutions to your problems, which IS NOT Harold's.

As many other reviews state over a period of years, this is an unprofessional group of men taking advantage of their contract with state police for towing. Unlike those claims paid out by insurance, uninsured customers can expect their towing and storage fees to be exorbitant, the basic courtesy of customer service to be nonexistent. In fact, these men will go out of their way to create conflict in order to squeeze more fees. As noted in other reviews, this seems to be worse with women. As noted in other reviews, both on Yelp and The Yellow Pages, the credit card machine is never working and cash is required. It is my thought that cash from those towing/storage customers who can’t be billed to insurance is income that this corrupt business simply funnels into their pockets, untaxed. Having

I had a car towed there and when I went to pick it up they only take cash only. No credit card no personal checks. Very expensive because the tow charge is $200 plus $60 per day storage. And cash only. Would not recommend this place except for demolition.

Harold's was responsible for towing our car due to my mother being in an accident and having to take an ambulance to the ER. The accident occurred at 4pm and the car was towed around 4:40, giving us 20 mins to pick up the car since they close at 5. Being at the ER for more than 3 hours, we were not able to pick up the car the same day and Harold's said that they would have to charge us an extra 70$ on top of the 170$ towing fee for keep the car overnight even when they wouldn't let us pick the car up. When contacted, the representative was extremely unprofessional and simply did not want to deal with the issue. I would not recommend this business to anyone and their services obviously need to be under severe scrutiny