Holly Tire & Auto Service, Inc

Holly Tire & Auto Sevices has been the go to auto shop for my vehicles, my husband's, and my parents. They invoke the small town vibe and know us and our vehicles. The benefit to having only one auto shop routinely work on my used vehicle has resulted in premium auto work and less visit = less $ spent. They also have provided me a loaner vehicle to ensure my cars timr at their shop never inconveniences me. Whenever my car has to get something fixed, Holly Tire & Auto always has my car externally washed and ready for me fixed and clean. They also have a great system for auto messaging with any and all vehicle updates and a user friendly online system to show the full diagnosis of a vehicle and all options before any work is done. Some may say they're prices are an unchange, but we compare

My wife an I were heading home to Tawas City from a doctor's appointment in Clarkston when my truck blew a water pump. The smartest thing we did was to call Chris at Holly Tire & Auto. I explained our situation to Chris and he was awesome. He gave us a number to a local towing company that would pick up our truck and take it to Holly Tire. 20 minutes later the tow truck showed up and the tow truck driver was awesome. She towed us to Holly Tire where Chris was waiting for us. Chris was extremely friendly and professional and explained exactly what needed to be done to diagnose our issue. Once it was determined what needed to be done Chris explained everything in detail and said they would get us back on the road as soon as possible. While we were waiting Chris gave us a loaner car so we cou

I liked that the results of the inspection were available online. The were categorized appropriately so that I understand the severity of the diagnosed problem and could actually plan for future maintenance before a breakdown might happen. Crystal made the process “less painful”, she kept me informed several times a day with text updates. She made me feel like a valued customer….thanks

Your employees were prompt and courteous. We wanted an oil change. The mechanic let us know what kind of additional things we could have done. He was very through. We highly recommend you and your employees.

Great place. Even though they were slammed and I didn’t have an appt, they got me in and out quick with my fleet vehicle so I could use it for work. Came back two days later with a weird noise. It ended up being unrelated to the previous repair and they still evaluated and made the simple fixe for free.