Integrity Automotive Maintenance & Repair

A lot of small auto repair shops on the Eastside still use paper receipts and phone calls. I was impressed Integrity texted me the diagnosis of my car and a quote for repairs. Diagnosis fees were super reasonable. Service was quick and easy. Staff pleasant.

We have taken all three of our vehicles to Integrity for several years now, ranging from less than $100 of service to several thousand. We would not take our vehicles anywhere else. Integrity has some of the best customer service we have ever experienced, they always get our vehicles in within a couple of days, and all the work we have had done has been completed in one business day. The workmanship is of the highest quality, and we recommend them to everyone. Thank you for such good work!

As a newly single mom of 4 kids, I needed to find a dependable and trustworthy automotive repair shop. I found it at Integrity Automotive in Issaquah. They have now done two separate issue repairs on my Acura - they have customer service, keeping me updated and explaining everything in detail. They fixed both issues and were fairly priced. In fact this last repair was complicated to assess but they kept on it until they pinpointed the issue and were able to resolve. But here’s the thing….they didn’t charge me because they said it took longer to identify and resolve! Who does that these days??? Their name suits their professional ethics. They have a loyal customer in me!

I was a brand new customer. The thoroughness on the report as to what needed fixed was great, even included photos. The staff were top notch and (from my limited knowledge) very fast to do the work. Pricing seemed reasonable. Overall would recommend.

Apologies for a possible double post…. After a great experience with Integrity on an oil change I pulled the trigger on my biggest concern on the 2004 F150, the spark plugs. 5.4L Triton 3V has a notorious reputation with breaking plugs and other things. To be honest I have had NO major issues with this 24yr old truck. Integrity is absolutely my go to authority resource! Clear concise professional. Without any hesitation or reservations I will go to Integrity first! Thanx to the entire Integrity team.