Jiffy Lube

Quick efficient service, a little pricey but I did get a 15.00 discount coupon by visiting the website. So that brought an oil change for synthetic down to just shy of $100.

DO NOT GO HERE! My college-aged daughter went for an oil change. A couple of days after the service, her maintenance light came on. We had our mechanic check the car. He said NO OIL CHANGE HAD OCCURRED! She paid $110 to have NOTHING done! If I could zero stars, I would!

OMG! These guys are complete idiots. DO NOT BRING YOUR CAR OR TRUCK TO THE ESSEX JUNCTION LOCATION! I had a bunch of seed shells from mice around my air cleaner cover when I opened my hood. I spoke to the manager and asked him to be sure to clear all of the seeds away before opening the air cleaner compartment. When done, I got 1/4 mile out of the lot when an emergency warning light came on. I brought it back, they fiddled with some codes and the car would not run. I had to call a tow truck, bring to another shop. They opened the air cleaner compartment and it was full of seeds, and this is after they had supposedly cleaned and replaced the filter! The repair shop's code read that the intake manifold and the injection manifold were clogged. It was full the the seeds that they let drop in t

Made the mistake of bringing my Subaru here for a pad and rotor change. They charged me for the pads and the rotors. About a year and 5k miles later, the car felt wrong. Brought it into a Subaru dealer, they immediately told me that the rotors were original (I bought the car new), and that all the scarring on these 40k mile old rotors had destroyed my new brake pads. Jiffy Lube did not change my rotors at all, and it was quite obvious. They merely replaced my brake pads and charged me for the rotors. The photos show this clearly. I called them regarding. They said they would forward to the district manager. No one called me for a week. I called back, and the AGM Gary was really polite, but essentially told me that it had been over a year (barely) so they couldn't and wouldn't do anything t

Excellent service always. They are great about telling me what my car needs and working with me to figure out the most affordable options. Even when they tell me there is a long wait, they always get me out quicker than expected which I appreciate. The guys there are quick to the point which may come off as a little gruff to some, but when dealing with my car I need that kind of communication. Would recommend to family/friends to go here.