Jiffy Lube

Malicious business warning. This shop intentionally cut my coolant overflow hose running from my thermostat to my coolant reservoir in an effort to gouge me for additional revenue. The district manager vehemently denies that the employees did this but admits that it does appear the hose was cut by something. My hood had not been open for 6+ hours at the time I arrived at the shop for a simple inspection. I replaced my battery earlier in the day and specifically remember a full coolant reservoir and no coolant leaks or smell coming from the engine bay. The shop alleged that the hose was caught under the thermostat housing and rubbed up against something to cause the leak. The location of the leak on the hose does not align with any components that would have caused an abrasion on the hose t

If I could give this Jiffy Lube zero stars, I would. I am from out of state and was getting an oil change prior to my 12 Hour drive back home alone With an infant. 3 1/2 hours into my trip home my Brand new car (7000 miles, first oil change) started flashing warnings for low oil and to pull over immediately. I was in a rural Area But luckily, was able to find a gas station Before I was stranded on the side of the road or my engine exploded. My car was pouring oil all over the ground. I was forced to stay in a hotel overnight and get a new oil change the following day, Which delayed my trip causing me to miss a shift at my job. I have contacted the store several times and spoken to numerous people And constantly given the runaround. I was given a personal email to send documentation to whi

New shop but don't have the staff, experience, or work rhythm to get you through in a "jiffy". Been here twice. Recommend Grease Monkey up the road. Sorry guys. Update: I returned after said visit because of an oil puddle under my car. Apparently, the oil filter wasn't seated properly. Fixed promptly, totally professional. They'll get it figured out.

Despite being short staffed on a Saturday, they got me in immediately and provided excellent service. Best Jiffy Lube experience I’ve had - no upselling.

First of all from the moment you get to the place in Pineville, North Carolina, you are greeted with an attitude. There is no interaction with the customer whatsoever. They replaced a filter that apparently was necessary to replace, but they couldn’t figure out how to put the parts back together, so when I left, there were left on my side door pocket And I found them when I was home the guy that does the paperwork to charge you has the biggest attitude ever I had a $26 coupon and I was still charged $103 so by no means would I ever recommend anyone to go there nor would I ever go back? They need to be taught manners Customer Service goes a long ways thank you very much For asking you have a beautiful day.