JR Auto Center

My experience with Vinny at JR's was limited but he was super friendly and knowledgeable for the entire process so I really wanted to write a review out of appreciation. A dead tree trunk fell onto my windshield, and initially it looked like it would be an easy fix, but we (me, the insurance people, and Vinny) all wondered if there was some damage in the engine compartment, which part of the trunk pierced into. From the start, Vinny talked about his strategy when working with insurance companies, and everything he said made a lot of sense. He's knowledgeable about how insurance companies operate in the region. Unfortunately my insurance company declared my car a total loss, so I can't say anything specific about the quality of Vinny's repairs. What I can say is that he walked me through ev

Recently had my truck lift-gate repaired. They did a great job, very efficient and made it look brand new. I’ve used this company ever since my first accident, their top-notch, and a family own business.

Did a wonderful job fixing the dent in my car. If anybody decides to hit my car in a parking lot again (please don’t) I would absolutely do business with them again.

After 3 conversations about a car I wanted to buy and notifying them I was coming from Ct they sold the car to someone else. So I drove from Torrington Ct to Springfield Mass for nothing. When I said why did you do that, they laughed in my face. I refuse to do business with anyone like this. That get a failing grade. This review is unfair and not intended for this business. It was intended for Jordans Auto of Springfield Mass. As far as JRs Auto Body goes Vinny and the business get A++++, ***** rating from me.

Vinny The owner of J&R Automotive He is extremely reasonable I had to take my Mercedes Benz To him after one accident I got my car Back on a Monday and Friday I got hit again This time a SUV. It ruined my suspension and Plenty of damage on the outside Both times it was so inexpensive I was in shock At how little it was Both times I thought it would be Thousands of dollars I couldn't believe it was a third Of what I thought It would be Vinny works so hard to get Your car back as quickly as possible He is incredibly Personally and a pleasure To deal with I would recommend him To anyone