J.S. Automotive

Had some work done on my daughter's Subaru, timing belt, tensioner, water pump, etc. Before the the warranty expired her car had a major engine failure while out of state. Car was diagnosed by another garage and found the problem was related to the parts of some of the work that was done. I had reach out to J.S. about this and they were very nice on the as I explain the issues. Had talked to them several times and they had even talked to the garage that diagnosed car. It has been 4 weeks now and have not heard back from them even after leaving messages 3 time and leaving a message with one of the managers. What is happening guys?

I have always been a little weary when going into an auto shop to get work done....cuz in my experience they usually try to take advantage being that I'm a girl....with JS Auto that was the farthest from the truth....they made it super easy and was even willing to let me pay a little while after my service due to unforeseen circumstances with zero hesitation. This was by far the easiest auto shop trip EVER!!!! JS Auto will from now on be the place I go for the undercoating of my cars. Ryan is the nicest and most easy-going gentleman I have ever met!!!

My first experience with J.S. Automotive in Charlestown and it was excellent. They vehicle was looked at within two days of my search for a new service center. Then the issues were clearly communicated through phone, and email reporting with photos that were tremendously helpful. The work was performed a tiny bit under the estimated amount. The car is running great and the people at J.S. Auto was very friendly, helpful, and always easily accessible. These people know how to do business and they are top notch at their business.

Excellent service, it was my first time there and they fixed my car promptly. Excellent staff and clear communication on repairs and costs.

I used this company when my car decided to break down on me. They were very courteous, and prompt. Worked with my schedule and was a very positive experience.