Ken's Northwest Automotive

UPDATE: Hope Restored — Thank You, Ken’s Automotive! We successfully reconnected — and we’re so grateful we did. Trust has been extended, and we’re confident this will mark the start of a pattern of solid, dependable, and trustworthy repair work. We’re especially thankful to be on the schedule with our Cadillac in just about two weeks — we know how busy the best shops are, and we feel incredibly lucky to be back on the books. As returning customers, we were previously impressed by the care and quality provided to our 2013 Cadillac SRX. That experience earned our trust — and now, we’re reaffirming that trust with loyalty and renewed hope. To us, this is about more than service — it’s about reputation, accountability, and being treated with care. We understand how demanding the schedule c

Absolutely recommend these folks. Kenny, the owner’s son, gave me a detailed description on the phone of what he suspected the problem was. They fixed my car A WEEK faster than they estimated because their technician stayed late (on a Friday night!) when the part showed up sooner than expected. (Above and beyond service👏) Their quote was spot on (within $5 of what was quoted). Very friendly, very professional, very reasonably priced (compared to the mechanics I’ve used in Seattle and Bainbridge Island), and they take a lot of pride in their work and their reputation. I’m now a life-long customer. Thanks Kenny and crew.

Absolutely recommend. Ken is professional, personable, and knowledgeable. He was honest and open with me about what my car needed and stayed late to make certain my repairs were done correctly and on time. A local treasure.

They took excellent care of my wife's Dodge Charger. Thank you guys

Great service, quick honest. Had a engine light on which I took to the dealer a week before at West hills Jeep waited 3 hours there and just left ..all the wanted was me to upgrade to a newer model. Ken's NW Auto had the issue solved in a hour.... Jennifer was super friendly and Tony was just awesome... I'll be taking my pride and joy here for now on.