Kia of Rainbow City

Dawson is the man to see about a vehicle. He hooked us up with everything we needed and the transition was smooth. Ian in the finance department also provided a smooth paperwork process and got us everything we needed to protect our vehicle for pretty much the life of the vehicle. Family environment for sure.

We bought a used car here at the end of January. We realized it had a cracked windshield within minutes of pulling off the lot. We had looked the car over pretty well but it was a small circular crack at the bottom and we somehow missed or overlooked it. We asked if there was any damage to the vehicle and were told there wasn’t. This is an extremely unprofessional oversight. It should have either been fixed or disclosed. We gave them the benefit of the doubt, assuming they didn’t know about it. They acted like they would fix it and were waiting on hearing from their “glass guy.” Then they just began ignoring me entirely. Our sales reps were Dylan and Wayne. We gave ample time for them to make this right but it seems they aren’t a reliable business after you’ve made the purchase. This leave

Deceptive advertising and my mother always said you can’t trust a liar 🆘🆘🆘 I’m sure they have nice cars but this dealership practices deceptive advertising. I was sent a flyer Telling me I won $25,000 Not up to 25,000 but that I won $25,000 I knew it wasn’t real so I set it aside and ignored it then I got a phone call from a lady at Kia. Told me I needed to come pick up my cash prize cause I had not done so yet, I told her I was not interested in purchasing a vehicle and I have heart failure, so it is a lot for me to get up and go out of the house …. She stated there was no purchase necessary and I just need to find the pin number that came with it and pick up my prize no catch no purchase necessary (I was told this 3 times) …. I didn’t want to waste my time so I checked online through the

I bought my car from the Kia store in Rainbow City Alabama brand new in Sept of 2024. I got a Kia Forte. I ended up purchasing the Platinum warranty( the most expensive of all the warranties). The guy that sold me the warranty guaranteed that I would never be without a car if something were to happen. He said I would be covered for rental, fire, hotel room… the list goes on and on. Well in February of 2026 the car breaks down on a Friday afternoon. I live about 45 min from Rainbow City so I get it towed to the Kia dealership that’s closest to me( Buster Miles Kia in Anniston Al). I called the Rainbow City location and the sales man that answered the phone said I had to talk to the guy in the finance dept… that he would have to call me back bc he had customers.. He never called back.. I was

Sammy was wonderful, we have never had a new vehicle, and he was able to help us get in one today!! I would definitely highly recommend him to anyone! We will be back for our next purchase. Marcus was great manager , Ian as well. - Jill Amoroso