LaMettry's Collision, Inc. of North Bloomington

Brandon was amazing to work with when my car was in the shop this past summer. Would recommend Brandon any day! Car was back again and was supported by Eric and would recommend him any day as well! LaMettry’s does an amazing job and trust my car with them hands down. Best in class all around on premium automobiles. Thank you!

Great work repairing my “deer-inflected” BMW iX. They were efficient and as quick as they could be (what with BMW OEM parts being stalled a couple of times). Dave & his crew were pleasant to work with and communicated regularly on the status of my auto body repair.

Horrible experience, I went in to drop it off and they gave an estimate of a week. They also estimated the damages at nearly 3k. They then stated there was hidden damages and did 3 more supplements. I called the insurance company and they said my car is worth 4.8k and they are hitting the 70 percent mark and debating totaling it. The insurance company called La’mettrys and suddenly after they found out the insurance company was about to total it they said it was “far from being totaled” (with the numbers it sure as heck wasn’t) and redid the estimate to be much lower. They are just out to get money, it’s horrible. When I dropped off my car I checked the box to get 2-3 day updates on my car, after I didn’t hear from them for a week I had to call them. Communication was horrible. The lady at

Overall the experience was okay. The initial communication was great. I got scheduled two month out, so I had to wait for a bit. When it was time to drop off the car, it turns out a part had not arrived yet so it took an extra week. When the part arrived, it was damaged and then it happened again. During this time I had to pick up my childs car seat and they allowed me access to the car, that was a plus. After waiting for a month or so I was a bit disappointed in the final results for being the only BMW certified shop in town. Mainly because I was told that I would be contacted again to tie up loose ends like the scratches that occurred on the headlight. Other minor concerns that I was okay with or got resolved are the following: 1. The new bummer looks like it has a small dent the size o

Poor communication. 45 days in the shop and only 2 calls. 1st one with a quote, second call a week later telling me it would take 1-2 months, and then the only updates were when I called. Picked it up and the finish on the new hood was very poorly done (they agree). Having to take it back in to have it buffed out. Very disappointing.