Les Schwab Tire Center

I had a complicated electrical communication issue with my 2018 GMC Sierra during an alignment. Rod, a very experienced and professional technician, didn't give up and stayed with me until the problem was fully resolved. It’s hard to find someone with that level of patience and expertise these days. Great service, fair price, and Rod is the man! Highly recommend this Les Schwab location Tumwater.

Absolutely pathetic store. The lady at the front desk was the only one who seemed to know what was going on. I talked to a gentleman named Jacob, he definitely had a head on his shoulders. Everyone else at this store was horrible, Normally I've dealt with Chad in the past and have been greeted with nothing but the utmost respect and world class customer service, this time was not it. The Assistant manager is an absolute jerk, I heard him speak to his employees as if they weren't human. I get it, it's stressful sometimes, but respect your workers. Outside of the lady at the desk, I believe her name was Meghan, and Jacob the young gentleman who worked on my vehicle, outside of those two, this place is a dump and has gone way down hill. The workers are clueless, obviously without Chad

I'm not sure if it is the gal specifically that was at the desk and training issue or if this location has terrible customer service. I went in today (11/8/2025) and had a tire rotation. Literally between backing out of the parking spot in their lot and pulling onto the road i picked up a fat ass screw in my tire. Jeep felt like i had a flat or something which seemed weird but i drove it for a few minutes on way over to jeep dealership for oil change. It felt like it got better so figured it was just because tires were rotated. As soon as the dealership guy did a walk around he came back and told me i had a screw in my passenger side front tire. I called les schwab immediately and the guy said no problem bring it back in after the oil change. I was there less then hour. I went straight

Chad was the person that set me up for my brake inspection and Kenny was the tech that performed the review. Both individuals were very patient. friendly and extremely knowledgeable. Kenny answered all my brake questions thoroughly and provided guidance with my inquiries regarding tires and wheels. Chad was equally as informative during our discussion regarding various aspects of my vehicle and the business in general. A week earlier this same Les Schwab location repaired the flat on another car I own at no cost. I have always been impressed with the quality of the employees and workmanship at this location. Les Schwab is simply the name of a company. It is the people that make it a good, bad or mediocre organization. Chad and Kenny demonstrate the level of integrity and performance that m

Brought my new M3P in for an alignment after lowering it. I wanted custom specs and the guys did a great job with setting it up. They have earned a regular customer in me for all of my cars. Appreciate yall!