LOF Xpress™ Oil Change – Waukee

First time coming here, and I was absolutely blown away! The first thing that stuck out to me, was the friendliness of the staff. The clerk was incredibly friendly, knowledgeable, and genuine. The Tech that worked on my vehicle was professional and communicative. The next thing was the experience, the camera views to see a full 360 of your vehicle as well as the Techs underneath your vehicle gave me peace of mind and helped me feel secure in my choice. And its just cool to see these hard working folks in their element! The waiting area is quaint and homey, making me feel comfortable, while also providing refreshments!! And the monitoring of your vehicle extends into the waiting area, so you're always able to keep an eye on your baby!! The chairs aren't the most comfortable things, but I

DON’T RISK IT HERE!!! I will never come back to LOF Xpress Oil Change! I went ONE time on 1/5/26 to try it out and that was the biggest mistake of my life. I guess that is what I get for using their new customer coupon Not to mention the $125 I just flushed down the toilet. 😡 Shortly after my oil change I noticed oil leaking spots under my car. I didn’t think anything of it until I noticed a whole bunch under my car. I took it back to LOF & told them what was going on. First, they couldn’t even find me in their system. They said they switched over on 1/6/26 to a new system so they had to make me a new profile. Then, the lube tech checked my car & told me that I was NOT leaking any oil & that the oil filter was also tight. He also said I was only 1/2 quart low on oil so he would top me

I've never had an experience with an oil change where I said to myself, "Wow, I need to leave a 5-star review for this place..." ...Until today! Highly recommend. They do a great job of explaining what's needed and why, they don't try to push anything, they fixed my undercarriage plastic flap thing for free, and the waiting room had a good selection of teas along with coffee, hot chocolate, and bottled water. When the were rotating my tires, it turned out that whoever repaired my last flat completely overtorqued the lug nuts. They showed me what happened, were able to replace the ones on that wheel, and recommended I change the whole set. They were apologizing for everything taking so long even though it wasn't their fault that someone at a shop in Colorado was the one who messed it up.

Fantastic, Friendly, and always fast! Staff always greets you with a smile and makes you feel comfortable. They complete all work in a timely manner and the prices are always very reasonable. Ensure that all my maintenance is up to date and taken care of. My go-to for an oil change!

This was my first time in. My oil change experience was quick and thorough. They explained everything to me and showed me where my oil levels were at before and after the change. I also asked them to check my tires before rotating, and they were honest in telling me that I didn’t need them rotated although they very easily could’ve said I did and I would have known no different. They definitely seemed very trustworthy and reliable. Plus an added perk- I Downloaded a coupon in advanced and got 50% off my oil change for being a first time customer!