Lou's Auto Service Inc.

Essex, MD · Auto repair shop

Rating
4.3/5
★★★★☆ 4.3
Reviews
20
Rank in Essex
#33
of 74 shops
City Percentile
44%
rating percentile
Address
Lou's Auto Service Inc., 800 Eastern Blvd, Essex, MD 21221
Phone
(410) 687-6776
Website
lousautoserviceessex.com
Status
Closed · Opens 8 AM Mon

Lou's Auto Service Inc. is an auto shop located in Essex, MD. It is one of 74 auto shops listed in Essex. Its 4.3-star rating matches the Essex city average of 4.3 stars. There are 2 photos associated with this location.

About Lou's Auto Service Inc.

Lou's Auto Service Inc. is a family-owned and operated car repair shop, providing expert car repairs to the Essex, MD area for over 40 years.

Hours

SaturdayClosed

Customer Reviews

★★★★★ 5.0 james fitzsimmons · Apr 2025

The 2 guys who work in the shop are very knowledgeable, fair and informative. It's super refreshing to go to a shop and not feel jerked around. The umbrella plant on the front desk is amazing as well!!! They're in an amazing location that's super convenient for when you have to go to the MVA and plenty of stuff nearby if you need something to do while they are working on your car. Parking is very limited so make sure to call ahead and set an appointment

★☆☆☆☆ 1.0 Devin Fowlkes · Sep 2024

They are Absolutely the worst shop I have ever done business with. All they do is try take your money and charge you for extra labor. I brought a battery from here. Completely under a 30 month warranty. They wanted to charge me 61 dollars to tell me my battery was dead after two shops already told me this was the case. This is not the first time they have tried to rip me off.

★☆☆☆☆ 1.0 Victoria Garnes · Apr 2021

I first wanna start by saying Lisa customer service was A1, very nice and informative. I was referred to this shop and decided to give it a try based off reviews and really needing to get my truck fixed,With three kids in the back you really don’t wanna drive with your check engine light on. So with all the being said I’m truly disappointed in the service. I called on Tuesday got quoted $500 for the repair needed but brought my car in Wednesday for them to double check and make the job and price was accurate, they confirmed the price of $500 after further review and told me my truck should be ready Monday. Monday comes i get a phone call from Lisa and she tells me it looks like their is another issue that needed to be addressed(spark plug replacement) and with the discount provided it woul

★★★★★ 5.0 Larry Butzner · May 2024

We just tried Lou's Auto for the first time. The owner could not be any kinder. Gave a very fair price and the turnaround was awesome. Thank you will definitely go back

★★☆☆☆ 2.0 Joseph Evans · Feb 2018

I decided to write this review after thinking about it. First if you want friendly service this is your place. But if your concerned about price you may want to go elsewhere. I was quoted a price after they looked at the job and agreed to it.[even though it was high]. When I got my bill they added another 20.00 to it plus 21.00 for 'shop supplies'' I don't know how you can use 21.00 in supplies to install a battery. It's a shame I was hoping I found a honest place to have my car serviced. While I'm sure they did a good job, 300.00+ for a battery is just crazy. Nice people Outrageous prices. Enjoy that extra 20.00 i'm sure you need it more than someone on a limited income.

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot

Services

Auto repair shopBrake shop

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This listing is informational. Contact the shop directly to verify credentials, services, and availability. Listing information is aggregated from public sources and may be out of date.