Luxury Hand Car Wash Service LLC

⭐️⭐️⭐️⭐️⭐️ Luxury Hand Car Wash did an outstanding job on my truck. The team was professional, detailed, and took their time to make sure everything looked perfect inside and out. You can tell they take pride in their work—the shine and finish speak for themselves. Highly recommend them if you want your vehicle looking its absolute best!

AVOID and if you use this business - make sure you take photos of your car before using. Damaged my car and denied damages. The camera that would have shown that side of the car being worked on isn’t working/doesn't work. Odd. Zero accountability and continuously tried to blame me. Large scratch and gouge in plastic and chipped paint. Lost a repeat customer. New car with no other damage, but trying to blame me. A door I rarely use and definitely wouldn’t have damaged like that. Do right by your customers. Own your accidents and mistakes. I am beyond disappointed with the customer service to make this right. It takes a lot for me to leave a negative review, but the way I was treated, repeatedly blamed, and dismissed was beyond frustrating. Also the audacity of calling me after I left to

$100 to keep my car dirty, just less than before. I'm a dealer and came here cause I used to when I lived in the area. It was incredible, but I brought them this car today and it had a lot of dirtiness inside and out. Told them I wanted the $65 package, the manager said it needed the $85. I asked them to get paint off of the windshields, extra $20. I asked if he'd clean the carpet stains in the $85. He said yes. I tipped them cause it was a lot of work, yet somehow the car just wasn't done. The picture inside the car is the paint I'm referring to. Every other picture is immediately after leaving. What a joke.

I come to this car wash fairly often because it’s convenient and reasonably priced. The customer service has never been the best, but I’m ok with it because “you get what you pay for.” There’s typically one guy there (usually wearing a hat) who takes payment—cash or card. I usually use my card, and almost every time, his attitude shifts as if it’s an inconvenience. If that’s truly the case, they should consider running a cash-only business. My most recent visit was business as usual until I noticed one spot that had clearly been missed. When I asked him to go over it, his mood turned unpleasant. He went over it quickly, but the spot was still there, so I had to ask a few more times. Eventually, he handed me the towel and asked if I wanted to do it myself —which came off rude and dismissiv

Reply……That’s a complete lie you didn’t treat me well at all but whatever you need to say to make things look better that’s fine. I never said it was a rip off. I expressed how I didn’t know your prices went up and proceeded to pay, You didn’t like my comment so you got pissed and said “I guess there’s no tip” which was totally uncalled for. You all removed my bracelets from The original spot and got mad because I asked where they were. Yes after 5 minutes they were located. Again I will not be returning!!! I use to come here years ago and never had an issue until recently. Today after my car was washed I asked how much was my total he said $42.99 for inside and out. I said “ oh I didn’t realize you all went up in price” as I was swiping my debit card. He rudely replied “ Yea everything w