Mr. Tire Auto Service Centers

I waited over an hour only to be told that there was nothing wrong with my tire. After leaving the store, we found the problem ourselves. This was extremely unprofessional. I regret wasting my Sunday for you to say you couldn’t find the issue. Now I have to wait until Monday for another place to be open. You can’t miss the nail- so not professional of you guys You get two stars for not charging me for the inspection… what a waste of time

I don't often recommend not going to places so please take this at face value. DO NOT GO HERE. I came here for a simple alignment and tire swap. They messed it up and didn't tighten my wheel all the way so I nearly lost it on the expressway. Several of my studs were damage/stripped. lug nuts were done, etc. I called them 4 hours after the repair when this happened and they tell me it wasn't them. Guess I just loosen my wheel before jumping on the expressway for fun? Had it towed and made them fix it. Thought I had moved on with my life. Had my car into another shop for unrelated repair and they noticed they destroyed by wheel. This is completely unsafe to drive. They ground out a chunk of my hub, cut a piece of my splash guard, and ground the heads on all 5 of my studs. The wheel is dest

I had a very disappointing experience with this mechanic shop. The level of unprofessionalism was unacceptable. Communication was poor, timelines were unclear, and my concerns were not taken seriously. On top of that, the pricing was inconsistent and unclear. I was given different prices for the same service, with no proper explanation, which felt misleading and untrustworthy. As a customer, I expect professionalism, transparency, and fair pricing especially when it comes to car maintenance. Unfortunately, this shop failed to meet those basic standards. I would not recommend this business and will not be returning.

I had two separate appointments to get my tire patched. About 30mins before the first they said they could not get me in so they rescheduled for a different day. About two hours before the next appointment, on a different day, they called and said they were at capacity for the day. That is why I made an appointment… Go to the Mr. Tire on Roswell. MUCH better operation.

Don’t come to this shop. They are very unprofessional and not trustworthy. I dropped my car there this morning at 10am they had to call me back at 11am and never did. I had to call several times before they could give me an update on my car. They are inconsistent in their pricing as they charge based on whoever is at the front desk. Had to tow my car to another shop. They even made a diagnosis on my battery whereas I have a brand new battery in the car!!!!!