MercedesHeritage

Burlingame, CA · Used car dealer

Rating
4.1/5
★★★★☆ 4.1
Reviews
9
Rank in Burlingame
#41
of 94 shops
City Percentile
22%
rating percentile
Address
MercedesHeritage, 1400 Rollins Rd Unit L, Burlingame, CA 94010
Phone
(650) 343-7980
Website
mercedesheritage.com
Status
Closed · Opens 8 AM

MercedesHeritage is an auto shop located in Burlingame, CA. It is one of 94 auto shops listed in Burlingame. Its 4.1-star rating is slightly below the Burlingame city average of 4.6 stars. There are 10 photos associated with this location.

Hours

Saturday8 AM–5 PM
SundayClosed
Monday8 AM–5 PM
Tuesday8 AM–5 PM
Wednesday8 AM–5 PM
Thursday8 AM–5 PM
Friday8 AM–5 PM

Customer Reviews

★★★★★ 5.0 Thomas Mackowiak · Mar 2024

Absolutely amazing experience. The owner of the company - Roy - is a true gentleman. I found my dream classic Rolls Royce, he answered my inquiry email immediately and called me. He is extremely knowledgeable, answered all my questions and we scheduled a meeting. We flew out from WA state to San Francisco and test drove the car, a week later my Rolls Royce Silver Spur with only 8 k miles was at my house in WA. Roy made sure to update all that needed to be done ( and more ), new hoses, fluids, filters, breaks, a new AC compressor. The car arrived immaculately to my collection. The attention to detail and personalized costumer service Roy provided is spectacular. He truly wants to make sure the costumer is 100% satisfied. He is following up with us after the delivery and we are staying in to

★☆☆☆☆ 1.0 Mister T · Jul 2025

I paid top dollar for my car to Roy, I was fairly disappointed by the purchasing experience. It my mistake to not have a PPI done on the car, I did it myself; not sure if that would made a difference though as Roy dismissed all the things I found which turned out to be true; that being said, I take ownership of that as my mistake as a buyer. Where I do fault Roy more is in that I’m fairly certain my car didn’t really pass smog when he sold it to me because of the leaks in the emission system which I had repair immediately. Secondly, the odometer of car was incrementing correctly; Roy was trying to sell the car for a while, he didn’t tell me the odometer doesn’t work. Thirdly, he spelled my name wrong on the paper and it was a hassle to have that corrected. Buyer beware!

★★★★★ 5.0 Concerned Citizen · Jul 2024

I bought a car from Roy (the owner) sight unseen which was a first for me. This was of course a nerve racking experience because there are so many things that could go wrong. Fortunately, Roy was great to work with and I came away a very happy customer. He's responsive and his description of the car was very accurate. I would not hesitate to do business with him again.

★★★★★ 5.0 Jim Rosenthal · Dec 2020

I still have the 1969 280SL I bought from Roy many years ago. , a beautiful car which was exactly as advertised. There are a very few firms which honestly represent older Mercedes cars, and Mercedes Heritage is one of them. Roy will take good care of you. He's brilliant at finding unusual and beautiful cars.

★★★★★ 5.0 Steve Rigely · Nov 2020

Love my MB I purchased from Mercedes Heritage Excellent experience with Roy. He is very knowledgeable with Mercedes Benz and easy to work with. Even helped get shipping set up. Would buy another car with Roy again. Also check out Roy's book Motor Binder.

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Used Goods

Services

Used car dealer

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This listing is informational. Contact the shop directly to verify credentials, services, and availability. Listing information is aggregated from public sources and may be out of date.