ModWash

I became a member because the Wexford location is right across the street from my work. The location is closed with cones blocking the entrance like 75% of the time I try to come, and it’s always right in the middle of business hours. There’s no point in paying for a membership when you can’t ever actually access it. At this location you’ll pay monthly just to be able to vacuum your car.

I signed up for a ModWash membership and attempted to use the Wexford location multiple times. Each time, the location was closed with cones blocking the entrance during posted operating hours. When I asked an employee why it was closed, I was told the garage door was broken. This is extremely inconvenient, as the Wexford location is close to me and was the main reason I purchased the membership. Having to travel to another location defeats the purpose of the convenience I was paying for.

As always I was thoroughly impressed with their services. I would give them a five-star rating without any hesitation. The experience was nothing short of fantastic, and I would highly recommend them to anyone who needs a car wash.

We have used this location and the Ross location. This one is horrible in comparison. For one, membership is too expensive for them to be closing earlier than their Google listing says they do. We have showed up at 6:30 when Google says they close at 7, only to find cones blocking the line to enter the wash. Additionally, I see others agree in their reviews, but the wash doesn’t appear to function fully vs what we had at the Ross wash… sometimes there aren’t any lights, it doesn’t seem soap is washed off thoroughly enough, etc.

Multiple non functioning bridges (1st overhead + multiple side) since the beginning of August of this year. Have contacted support numerous times with delayed replies and no resolution or fix. Was promised a call from the general manager within 2-3 days that never happened - that was over two weeks ago and still has not occurred despite an additional follow up from me via email which has gone unanswered. This location was AWESOME when they first opened but they clearly don’t care about maintaining that level of quality. Strongly suggest going elsewhere if you expect to get what you’re paying for.