Mopar Parts - Redlands Chrysler Jeep Dodge Ram

Service Department manager Cody bad customer service, we always had their driver pick and drop off, now he is limited to 10 miles radius. And taking longer to diagnose the car. Service representative Marlene is rude.

Had all the above services done and as usual a superb job. The service writer Robert Maynard was very competent and courteous. I enjoyed the fresh brewed MOPAR coffee while waiting. Very clean stalls which is a good sign of quality work and good mechanics.

Want to wait 48 hours for an oil change? Excited to wait an eternity to check in or out? Only to find out the other services requested weren't even completed! Then this is the place for you. It shouldn't take that long, seriously. Poor communication & poor customer service! Save your money, go elsewhere in my opinion.

I never thought I would write a stellar review about a dealership service center, but here I am. These guys were great. Customer service was excellent. I had my Jeep worked on. It was repaired sooner than expected for less money than expected. I received texts and phone calls during the process to keep me informed of the status throughout the work being done. Keep up the good work...

Don’t buy from here! Pretty mind blowing how they won’t make deals because they don’t want to lose money but sometimes you have to lose money to make money but at the end of the day they can sell you the vehicle for invoice price they ain’t losing any money, At least the cars look good sitting in the lot for months and months and months. I don’t recommend coming here find a good dealership that will give you a good price on a vehicle you are looking for. I highly recommend that you keep your foot down when it comes to negotiating because if you later want to trade it in, you might be upside down on the price and just like they want to negotiate their price in the beginning you can’t negotiate the value of your car later they always come up with an excuse. Be aware.