Motospa Car Wash, Detail, & Mobil1 Lube Center

This was my first visit, and I was genuinely looking forward to having my vehicle cleaned inside and out. I chose the Inside-Out Premium option expecting a high-quality experience. Unfortunately, that was not the case. As I pulled into the car wash, the conveyor had difficulty grabbing my tire and repeatedly jolted my vehicle. My car was in neutral, my foot was off the pedals, and my hands were off the wheel, yet the attendants were yelling instructions without clearly explaining how to correct the issue. After pulling forward slightly, the track finally caught my wheels. The wash itself was underwhelming. For a $50 service, I expected a much higher level of care and attention to detail. After the detailing was completed, there were visible white watermarks left all over the exterior. Th

Update: I brought my car back in regarding the damp smell and Jason was very accommodating and re-shampood the interior. I gave them 3 stars because the entire staff was friendly and the car is very clean...just not dry. I had a full detail and my expectation was that I'd be given a dry vehicle. I had a 9:30 am appointment, when I picked my car up at 5:30, it still wasn't dry. They told me to leave the windows cracked for the evening and a little the next morning and so I did. The next morning, the seats were still uncomfortably wet. Now, two days later I still can't roll my windows up or they fog up because of the humidity in my car and my car smells damp.

Got an oil change and they spilled oil all over my engine bay and even on the paint. Then their car wash took a chunk out of my rims and chewed up my tire. The wash clearly isn’t made for modern wheels — don’t risk it, don’t go here, it’s not worth it.

I am one of the unlucky ones to have had my car seriously damaged while going through their automatic car wash. I just canceled my membership because I am certain there is not way to prove this place was the cause of the damage. I have a baja rack roof rack and the other week the auto wash stalled out. I didn't think it caused damage until days later when I noticed strange dents on both sides of my rear quarter panels and paint scratched down to the metal.

I did the full day detail service and couldn't be happier. I didn't even realize they clean the glove box and trunk areas under the mats so I missed clearing it out. They put it all nicely into a bag for me. I didn't even remember the full color of my leather until setting it. I literally opened the door and said wow! It is a lot of money but it was well worth it. Already scheduled our other car too get done as well as we're so pleased.