Mr. Tire Auto Service Centers

Griff and his “misfit toy” employees are some of the most unprofessional, retail employees I know. This place has screwed up twice in less than two years and I will never go back to the place again. This year, after already having an incident with snow tires in the past, I decided to give them a second chance. What a mistake that was. As you can see from the attached pictures, this is what Griff saw fit in a brand new 2025 Mach E Mustang. Be aware that I asked specifically for my regular tires to be set aside and I would pick them up with my truck. Not only was there a note in my file, but when I went in to question him about it, he flew off the handle, said it slipped my mind and wanted to remind me not to be a keyboard cowboy by placing a rating and review on his website. Well, he

Excellent service! Ryan truly brings care and a level service to car maintenance you don’t experience very often. I will continue to travel out of my way, to his location, because of this. If you’re looking for professionalism, honesty, and great service, visit this location. They will not disappoint. Thank you Ryan!

Do not come here unless you like canceled appointments. I had scheduled an oil change and live about 45 minutes away from this location so I had to leave fairly early before my scheduled time. As I was at the intersection to drive into the location they called and canceled my appointment. I went into the shop and spoke with the attendant who said that they were "too backed up" and that he could probably fit me in if I left my vehicle. Seeing as I was not planning to do this I declined due to not having transportation back. He then said that they would not fit me in on Sunday or Monday and that he was "Wide open Tuesday" and I scheduled for then. I had a change in my plans for Tuesday so I called to cancel like any normal human being and guess what! I wasn't even scheduled for Tuesday! DO

I had an appointment to get my tire checked (slow leak). The appointment was for 8 am. I was there with plenty of time for my appointment. When I got there there were 2 other customers in the waiting room. I asked the person who checked me in how long the wait was going to be. He told me I was next and he was only waiting for a bay to open up. I sat down and waited. Both of the other two customers that were there prior to me were called up to check out. At 9:30 I walked up to the counter to check how much longer it would be. I noticed that my vehicle was still parked where I parked it. I asked and the worker why my vehicle had not been started, he told me that he was waiting for a bay to open up. Now both of the other two clients were completed so logically those bays had opened

While I was thankful they got the job done before the big storm and I do understand they were busy that is the only reason I give 2 stars. My overall experience was not horrible except for that I had an appointment that I said I was going to wait for my vehicle when making the appointment was scheduled for 10:30 am the vehicle was not taken back until a little after 1:30 pm. When we walked in the guy asked are you waiting or dropping off we said waiting he chuckled and said oh I wouldn’t do that it is a 2 or 3 hour wait… okay so the appointment was to make sure we had a spot? Anyways that is not what was so bad, it was the treatment of another customer that I was upset for. There was a very elderly man waiting when we arrived I watched him sleep for a couple of hours and when they finally