NAPA Auto Parts

There's a gentleman named Ben at this store who absolutely deserves a raise. Ben helped me figure out exactly what I needed with relative ease, despite the heavy rain. Well done!

Waited all day for them to get the part delivered and it ended up being the wrong one. I clearly stated that I needed a wheel bearing that fits my four-wheel drive vehicle and they gave one for two-wheel drive. They can't follow instructions or simple details. They have no sense of urgency or care for their customers. I would stay away from this parts store.

I had a (2) issues 2 weeks ago. First, I needed a customer hose with 3/8" M-NPT fittings. I brought it to this store and talked to Ben. He took my phone number and the hose and said they would be in contact. As long as it was that day or first thing the next morning, I would be good with that. I had not heard from them, so I stopped in on my way home. Ben immediately apologized, stating they had been very busy all day and had not been able to get to it. They "jumped" on it right away, and in 15 minutes, I walked out with my hose! Later that week, I ran into water pump issues with my truck. Because Ben had been so helpful, I returned to his store to get what I needed to repair my truck. Ben was very patient, working through my requests, looking up and finding all I needed to get the repair

I have been in this store a few times and unfortunately my experience has not been very favorable... The store seems unorganized, Staff has difficulties finding parts and don't seem to put much effort into getting what I need.

Don't bother. High prices and no warrenties on their parts. Had to replace a headlight which cost nearly 150 for one bulb, lasted less than a month (and no I did not touch the glass and it was installed correctly). When I brought it back with receipt, the clerk scornfully announced there's no warrenty and they can only sell me another. Like I would pay another 150 for these questionable parts. Shop elsewhere for your auto parts, like literally anywhere else but here. *Edit spelling