NAPA Auto Parts - AUTO SUPPLY & EQUIPMENT INC

I had a problem with a battery was sold the correct one according to the system but was handed a different battery size and Jay had no problems correcting the issue overall great customer service from Jay and I will definitely always check with my local Napa before anywhere else for future automotive support.

My husband and I had a great experience at NAPA Auto Supply and Equipment, 1031 John C. Calhoun Drive, Orangeburg, SC, yesterday. After an exhaustive effort searching throughout Orangeburg for the appropriate battery for our tractor, we called NAPA. During this conversation, the manager, Jay, was incredibly helpful and knowledgeable in providing info about batteries available at NAPA. Upon our arrival at the store, he was professional, friendly, super efficient and effective in identifying the right battery for our tractor. He also went above and beyond in explaining the warranty and features of it and provided assistance in getting it into our vehicle. We also observed Jay's professional, courteous and controlled behavior in dealing with his employees, who were also professional and

They didn't have what I needed, which was a certain size fuel lineThey did take the time and effort to try all they had as I had brought a fitting with me.As prices go you get what you pay for.Alot of auto stores have cheap low-end parts or high-end parts.A cheap part will get you by but it will not hold up to heat or wear and tear.I have not had any issues with their staff or parts.ive been buying from them time to time for 42 years.Glad to see them still here.Keep on going...

Great people jay and Suzanne are always on top of things if they don't have what I need they always get it in a timely manner overall great place highly recommend

They should absolutely go out of business they're all a scam broke down on my way back to ohio went to napa bought the part I needed they had to order it came in next day go to where my truck is and the part is to a completely different vehicle I try to take it back for 3 days in a row they tell me they don't have the money in store. So I gotta leave they tell me I can take it to any napa straight lie 17 different napas all the way back to ohio tell me no gotta take it back to original store. Now after 30 days gone by I'm back down south and they say to long for return I'm stuck with a part to a vehicle I don't own NEVER GOING TO NAPA EVER AGAIN SEE WHY BIG CHAINS KILLING YOUR BUSINESS